Deal Desk & Contracts Manager

🔥 18 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sword Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

🏥 Healthcare

☁️ SaaS

🤖 Artificial Intelligence

Healthcare • SaaS • Artificial Intelligence

Sword Health is a digital health company offering an AI Care platform that combines artificial intelligence with licensed clinicians to provide virtual care primarily for musculoskeletal (MSK) pain, women's health, cardiometabolic health, and mental health. Their platform includes AI-driven digital physical therapy for pain (Thrive), women's health program (Bloom), cardiometabolic program (Pulse), mental health support (Mind), and Predict, an AI engine to identify members at high risk for avoidable surgeries. Sword sells to employers, health plans, unions, consultants & brokers, and individuals, focusing on measurable cost savings, surgical avoidance, and improved clinical outcomes. They emphasize security, privacy, and clinical evidence with peer-reviewed studies and validated ROI.

📋 Description

• Own the end-to-end contracting workflow for new and expansion deals, including drafting from templates, issuing paper, tracking versions, and driving to signature • Review and negotiate customer redlines on MSAs, order forms, BAAs, and performance guarantees • Resolve standard positions and escalate non-standard terms to Legal with a clear recommendation • Run the approval process for discounts, non-standard pricing, and risk terms across Sales, Finance, Legal, Clinical, and Security • Advise representatives on deal structure and available commercial levers • Coach representatives on standard positions to reduce escalations • Maintain accurate contract status, terms, and approvals in Salesforce and the CLM • Ensure smooth handoff to Billing and Account Management after signature • Maintain the Deal Desk playbook, including fallback positions, clause library, approval matrix, and reasons deals get stuck

🎯 Requirements

• 4+ years in Deal Desk, Contract Management, Commercial Legal Ops or a similar role supporting enterprise B2B sales • Hands-on experience negotiating redlines on commercial agreements, including indemnification, limitation of liability, warranties, data privacy, and SLAs, and knowing when to escalate • Track record of coordinating multi-party approvals across Sales, Finance and Legal on tight timelines • Very strong attention to detail and version control, together with commercial judgement to see the bigger picture • Experience with Salesforce and a CLM tool such as Ironclad, Spotdraft or equivalent • AI proficiency at least at Explorer (Level 1), using AI daily to boost personal productivity • Experience in digital health or SaaS, and with contracting through channel partners (nice to have) • Paralegal or contract-management experience or certification (nice to have)

🏖️ Benefits

• Sword offers additional benefits beyond total compensation; country-specific benefits may vary and will be detailed separately. • Variable, bonus, or sales incentives may be included in total compensation. • Private company stock options may be included in total compensation where applicable.

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