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Inside Sales Lead

🔥 12 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

đźź  Senior

⬇️ Inside Sales

Where this job comes from

Posted on Tandem Diabetes Care's careers page, not through a job board

First seen by Remote Rocketship 12 minutes ago

Logo of Tandem Diabetes Care

Tandem Diabetes Care

1001 - 5000 employees

🏥 Healthcare

🏭 Manufacturing

đź”§ Hardware

Healthcare • Manufacturing • Hardware

Tandem Diabetes Care is a medical device company that designs and manufactures insulin pumps and automated insulin delivery systems powered by its Control-IQ+ predictive algorithm. Its products, including the t:slim X2 and Tandem Mobi, integrate with continuous glucose monitors and compatible smartphones, support remote software updates, and are accompanied by mobile and cloud-based applications, training, and 24/7 support to help people manage insulin therapy.

đź“‹ Description

• Own and optimise the customer journey for prospective and existing Tandem customers across the UK and Ireland • Manage inbound enquiries and convert leads into Tandem customers • Build and deliver renewal, retention, and upgrade programmes for existing customers • Proactively engage customers through phone, email, SMS, and digital channels • Support customers transitioning to Tandem therapy and guide them through their journey • Partner with field teams to identify and progress upgrade opportunities • Capture customer insights and help improve the overall customer experience • Establish processes, reporting, and best practices for the UKI inside sales function • Help shape the future growth of the team as the function expands • Work closely with Marketing, Territory Managers, Clinical Specialists, and Customer Support teams to drive engagement, retention, and growth

🎯 Requirements

• Commercially minded and patient-focused • Experience in diabetes, medical devices, healthcare, or life sciences (stand-out qualification) • Knowledge of insulin pump therapy or the diabetes patient pathway (stand-out qualification) • Experience building new programmes, processes, or commercial initiatives (stand-out qualification) • Leadership or mentoring experience (stand-out qualification) • Genuine interest in improving outcomes for people living with diabetes (stand-out qualification)

🏖️ Benefits

• Equal opportunity employer • Inclusive organization • Support for employee well-being • Workplace celebrating achievements • Growth-oriented workplace • Spirit of fun and camaraderie

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