TDS Operations Analyst II

🕒 April 29

🏢🏡 London – Hybrid

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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TD

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1855

🏦 Banking

💸 Finance

💰 Grant on 2023-10

Banking • Finance • Insurance

TD is one of North America's biggest banks offering a wide range of banking services including personal and business banking, insurance, wealth management, and securities. TD is committed to sustainability, diversity, equity, and inclusion, ensuring a supportive and inclusive workplace where employees are empowered to grow. The bank provides various roles and career opportunities across different regions with a focus on community impact and professional development. TD's culture is defined by care and respect, aimed at benefiting their business performance, customers, and communities.

📋 Description

• Identify and correct booking or feed errors as they occur, recognising the themes and addressing their root causes • Ensure trades in back office correctly reflect front office systems, fixing trade or position discrepancies in a timely manner • Complete daily Front Office v Back Office (FOBO) reconciliations • Promptly deal with customer inquiries via phone and email and deliver a world class customer experience • Build strong relationships with clients, Operations teams and sales/trading, becoming a trusted partner • Assist to cover the Fixed Income Trade Management team across all functions including TM role and Confirmations • Participate in projects impacting Fixed Income including new product implementation, new platforms or new regulations where required • Identify where processes can be streamlined and automation implemented • Responsibility to ensure own documentation and procedures are kept updated • Perform sundry duties as requested by management • Opportunity to train and coach other team members

🎯 Requirements

• Experience in a trade exception management role or Operations function • Ability to maintain high standards in a fast-paced and busy environment • Impeccable analytical skills, recognizing why an issue has occurred and isolating the root cause • Excellent communication and interpersonal skills • Excellent organisational and time management skills • Technical ability preferred, ability to automate/streamline processes

🏖️ Benefits

• Health and well-being benefits including medical coverage • Paid time off • Career development • Reward and recognition programs