Enterprise Account Manager

Job not on LinkedIn

🕒 October 30

🇩🇪 Germany – Remote

💵 €55k - €65k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 1%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 13 days.
• Jobs at this company usually fill in 53 days.

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Teachers Pay Teachers

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2006

📚 Education

🏪 Marketplace

👥 B2C

💰 Private Equity Round on 2014-12

Education • Marketplace • B2C

Teachers Pay Teachers is an online marketplace where teachers can buy and sell original educational materials. The platform allows educators to share resources, lesson plans, and teaching tools, fostering a community of collaboration. It provides an opportunity for teachers to earn income from their own materials while gaining access to diverse educational content created by other educators.

📋 Description

• Conduct proactive customer outreach by phone, email, and targeted campaigns to secure license renewals and drive expansion • Consult on purchasing options, prepare pricing proposals, and follow up through close • Understand customer needs and values to maximize product adoption, usage, and engagement • Coordinate, deliver, and track implementation services for targeted strategic accounts • Understand Rosetta Stone language programs, internal systems, and processes • Communicate new product enhancements and benefits to existing customers • Analyze account data and usage to prepare customer consultations and share results and impact • Run regular business reviews with customer stakeholders across HR, L&D, procurement, and executive sponsorship • Develop and manage targeted upsell and expansion campaigns • Drive cross-sell of Emmersion language assessment • Partner with the New Business team on expansion • Maintain customer information and opportunity tracking in Salesforce • Forecast renewals and expansion in Salesforce and flag churn risk early • Gather customer feedback to improve product offerings • Take on additional assigned projects

🎯 Requirements

• Bachelor's degree • Business-fluent German and Spanish (C1/C2) for daily customer communication, negotiations, and presentations • Fluent English for internal collaboration • 3-4 years of experience in Account Management/Customer Success, Renewal Sales, or Inside Sales • Strong data analysis skills • Proven organizational skills, close attention to detail, and superior time management • Strong written and verbal communication skills • Experience with Salesforce or a comparable CRM • French and/or Italian is a plus • Experience selling to HR or L&D buyers, or familiarity with the CEFR framework, is a plus

🏖️ Benefits

• Commission eligibility • Equal opportunity employer • Collaborative culture and open exchange of ideas • Kindness and respect in the workplace

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