Customer Service Representative

Job not on LinkedIn

🔥 9 minutes ago

🇬🇧 United Kingdom – Remote

💵 £12 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💝 Customer Support

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Teleperformance

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1978

📣 Marketing

📦 Logistics

🏥 Healthcare

Marketing • Logistics • Healthcare

Teleperformance is a global leader in customer experience management and digital integrated business services. They operate in various locations, including Spain, where they offer job opportunities in cities like Barcelona, Madrid, and Seville. The company is renowned for providing excellent career growth opportunities and has job categories that include Customer Service, Business Development, Marketing, Sales, Human Resources, and more. Teleperformance is committed to employee experience and cultural diversity, with vacancies for multilingual professionals, reflecting its global presence and multicultural team environment. They emphasize using technology and data privacy in delivering their services, ensuring tailored and effective business solutions for their clients.

📋 Description

• Sign into systems and prepare for the working day • Provide support and guidance on the Visa and Immigration process without giving advice • Refer customers to online information and tools • Handle inbound calls and respond to emails • Work as part of a high-performing Customer Operations team • Respond to customer queries politely and professionally in a fast-paced, target-driven environment • Strive to achieve performance targets and service excellence

🎯 Requirements

• Applicants must hold a current valid UK or Irish passport • Continuously resident in the UK for a minimum of three years • Clean criminal record required • CV required with application • Home broadband and ability to connect via ethernet cable • Strong verbal and written skills with attention to detail • Ability to establish collaborative customer relationships in a fast-paced environment • Professional and friendly telephone manner • Customer Service experience • Experience working in a target-driven environment to a high standard • PC skills and ability to navigate multiple systems competently • Good consistent typing speed • Ability to work in a fast-paced, engaging environment • 100% attendance required during remote training

🏖️ Benefits

• Fully paid training • 28 days’ holiday including bank holidays, increasing to 30 days following 1-year service anniversary • Lifestyle Benefits programme with discounts, special offers, employee deals, and free wellness, kids, and learning classes • Refer & Earn Scheme • Free 24-hour/365-day Mental Health Employee Assistance programme • Interactive Health and Wellbeing Hub • Life Assurance Cover • Pension Scheme • Length of Service and monthly recognition awards • Career development and progression opportunities