Travel Consultant, French Speaking

🕒 March 31

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Ten Lifestyle Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1998

🤝 B2B

🏢 Enterprise

B2B • Travel & Lifestyle Management • Enterprise

Ten Lifestyle Group is a global lifestyle and travel service company that provides concierge services to high net worth individuals and corporate clients. Founded in 1998, Ten offers personalized assistance by connecting members with the best hotels, restaurants, shows, and events around the world. The company works with major financial institutions, premium brands, and corporates to enhance customer engagement and retention through exclusive services. Ten's expertise in travel and lifestyle management supports digital transformation initiatives and boosts metrics like Net Promoter Score for its clients. As a publicly-listed company on the London Stock Exchange, Ten also offers private membership services and manages over 50 corporate loyalty programs worldwide.

📋 Description

• Advising our clients – premium cardholders – by phone and email in both French and English • Handling customer inquiries from quote preparation to billing for individual trips • Making reservations with airlines, hotels, and travel agencies • Creating tailored offers, travel documents, and detailed travel itineraries • Passionately advising and facilitating unique travel experiences • Actively selling special promotions and exclusive offers

🎯 Requirements

• You have excellent language skills in professional French and English, in written and spoken (C2 according to The Common European Framework) • Ability to speak an additional language such as German or Italian is an advantage • Have completed tertiary qualification or equivalent training, ideally in the field of tourism • Have several years of professional experience in the travel industry, a tour operator or in a travel agency • Have GDS knowledge (preferably Amadeus) • Have excellent destination knowledge across key global regions • Have a strong passion for everything related to travel and the luxury lifestyle, including gastronomy, events and culture • Are service-oriented, flexible and able to work under pressure • Have a positive attitude and identify with Ten Group values • Have strong communication skills • Value exceptional service and live by this motto • Are available on a full-time basis (40hrs per week) • Willingness to work 5 days a week between 08:00 and 20:00 GMT, Sunday to Thursday.

🏖️ Benefits

• Competitive Salary: Based on experience, plus a performance-based bonus. • Hybrid Working: Combine working from home and the office. If you don’t live near one of our offices, we offer fully remote working options too. • Paid Time Away from Work: Enjoy a competitive paid time-off package, including one paid day each year to volunteer for a cause that matters to you. • Paid Sabbaticals: One month of paid sabbatical after every five years of service, without using annual leave. • Extra Rewards: Our lucrative Ten Loyalty Rewards program includes bonuses and gifts to thank you for being part of Ten. • Remote Working Holidays: Opportunities to travel and work. • Employee Discounts: Access to great travel and entertainment discounts, just like our clients’ members enjoy! • Diversity and inclusion culture.