Clinical Solutions Engineer

🕒 May 29

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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Logo of Teton

Teton

11 - 50 employees

🤖 Artificial Intelligence

⚕️ Healthcare Insurance

🏥 Healthcare

Artificial Intelligence • Healthcare Insurance • Healthcare

Teton is an AI-powered caregiving system designed to enhance the capabilities of care staff in hospitals and care homes. By utilizing optical sensors and computer vision technology, Teton provides real-time insights into patient activities, helping staff prioritize care and improve patient outcomes. The system seamlessly integrates with existing routines, offering a user-friendly interface that empowers caregivers to provide augmented support, ensuring a safer and more efficient environment for both staff and residents.

📋 Description

• Chart and data review across US client communities to identify impact stories, near-miss catches, and clinically meaningful trends worth elevating in QBRs and client reviews • Pre-call clinical preparation for CSMs — pulling resident-level examples, framing clinical narratives, and ensuring every operator conversation is grounded in defensible clinical evidence • Development and maintenance of Teton's regulatory playbook library — state by state • Authoring policy and procedure templates that operators can adopt or adapt — covering Teton integration into fall management programs, change-of-condition protocols, documentation workflows, and quality assurance processes • Clinical content review across CS-facing materials: training decks, FAQ libraries, objection handling guides, and operator-facing communications • Partnership with Product on clinical workflow questions, edge cases, and feature design grounded in real nursing reality • Occasional client-facing presence on high-stakes calls — clinical escalations, regulatory questions, DON-level conversations, or new operator clinical reviews • Supporting sales calls as the clinical expert and helping drive clinical value • Staying current on senior living regulatory trends (CMS, state survey, BIPA/HIPAA intersections) and translating shifts into actionable guidance for CS and operators.

🎯 Requirements

• Active clinical licensure preferred (RN, LPN, or equivalent) • 5+ years of clinical experience in senior living, post-acute, or long-term care (AL, MC, SNF, or LTC) • Experience with state survey, regulatory compliance, and clinical documentation in a senior care setting • Strong familiarity with fall management, change-of-condition workflows, and resident acuity assessment • Excellent written communication — able to translate clinical nuance into operator-ready policies, playbooks, and narratives • Comfortable working cross-functionally with non-clinical teammates (CS, Product, Sales) • Mindset: You're eager to bring your clinical expertise into shaping systems, tools, and resources that scale across operators nationwide • High-ownership and entrepreneurial — you want to help build the playbook • You're energized by steep learning curves and a hands-on environment where you'll be challenged, supported, and constantly stretching your skill set • You love working alongside an international team of extremely hard-working, talented people who move fast and turn technology into workflow reality • Direct, transparent communicator who escalates early, brings solutions with the problem, and wants teammates who operate the same way • Genuinely curious about AI, computer vision, and how emerging technology actually lands in clinical settings • You want your work to make a real impact and look back in five years knowing you were part of building something that mattered.

🏖️ Benefits

• Competitive Salary and participation in our warrant program. • Work with state-of-the-art technology in a pioneering field. • A vibrant, learning-focused work environment. • 401(k) plan, paid time off, health insurance.

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