Principal Software Engineer

🔥 16 hours ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🔴 Lead

🧑‍💻 Full-stack Engineer

🇬🇧 UK Skilled Worker Visa Sponsor

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👻 Ghost score 10%

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Logo of Ticketmaster

Ticketmaster

10,000+ employees

Founded 1976

🛍️ eCommerce

⚽ Sports

eCommerce • Entertainment • Sports

Ticketmaster is a leading ticketing platform that facilitates the sale of tickets for concerts, sports events, theater performances, and other live entertainment. The platform offers a user-friendly experience for purchasing tickets, as well as managing events and finding popular shows and games. Ticketmaster serves as the official ticket marketplace for many major sports leagues and artist events, making it a key player in the live entertainment industry.

📋 Description

• Design and develop new systems and enhancements to existing systems • Break down complex problems into essential components and build efficient solutions • Work with product teams to identify reuse opportunities and eliminate wasteful development • Own and evolve technical strategy and architectural direction across three teams • Review, enhance, and refactor infrastructure toward modern architectures • Design and develop high-traffic, large-scale software applications, data-flow processes, and deployment infrastructure • Build monitoring, alerting, automated build and deployment pipelines, and application-performance metrics systems • Promote best practices for test coverage, enterprise standards, target architecture, availability, scalability, latency, and fault tolerance • Establish shared engineering standards, patterns, and guardrails • Identify and resolve systemic technical risks and dependencies across products and teams • Design and build a comprehensive QA platform and solution • Lead solution-design discussions and evaluate tools and technologies for feasibility, cost, and adoption • Influence long-term technology decisions and investment priorities • Ensure solutions support enterprise architecture, scalability, reliability, and security objectives • Act as principal technical advisor for significant technical decisions • Lead teams in developing new systems and initiatives • Guide, mentor, and support team members in applications, technologies, best practices, and processes • Review code for quality, correctness, and efficiency • Own day-to-day work-unit deliveries, participate in Agile stand-ups, escalate blockers, and ensure timely completion of tasks and sprint goals • Communicate updates to stakeholders and coordinate timelines • Help team members develop their skills

🎯 Requirements

• Bachelor’s degree in Computer Science or related technical field • Proficiency in one or more of Java, TypeScript, or NodeJS, with willingness to learn the others • 5+ years of experience building high-traffic web applications and deploying to production • Experience with cloud-based platforms, preferably AWS • Experience supporting live applications and debugging production issues • Ability to read logs and application dashboards such as Grafana and AWS CloudWatch • Experience writing SQL queries and working with SQL databases such as MySQL and NoSQL databases such as DynamoDB • Experience with infrastructure-as-code tools such as Terraform, Kubernetes, and Helm • Experience with GitLab, CI/CD, Jenkins, and Sonar • Experience working in Agile teams and time-boxed delivery settings • Ability to handle production issues and provide on-call support • Ability to see the big picture and understand how team, task, and project fit together • Strong verbal communication and ability to communicate ideas and work status clearly • Documentation skills using Confluence, wikis, or similar tools • Ability to manage time, estimate work, and deliver on time • Ability to work across technology and product teams and manage expectations • Experience working across multiple teams and on cross-team projects • Desire and experience mentoring junior team members

🏖️ Benefits

• Inclusive work environment • Support to balance work and home life • Professional and personal development opportunities • New experiences and learning from talented colleagues • Accessible leaders, attentive managers, and enthusiastic teams • Equal opportunities regardless of gender, race, sexual orientation, religion, age, disability status, or caring responsibilities

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