
AI • B2B • SaaS
Tidio is a company focused on redefining customer service through its AI-driven products. By leveraging machine learning, Tidio aims to make customer interactions seamless and efficient, aspiring to disrupt the market with innovative solutions. The company values long-term customer value, ownership, and continual learning, ensuring a supportive and diverse work culture. Tidio offers various services including live chat, chatbots, helpdesk features, and integrations with platforms like Shopify, Messenger, and WhatsApp. With a strong emphasis on technology and customer satisfaction, Tidio is committed to enhancing business operations through sales, support, and automation solutions.
51 - 200 employees
Founded 2013
🤝 B2B
☁️ SaaS
💰 $25M Series B on 2022-05
October 24

AI • B2B • SaaS
Tidio is a company focused on redefining customer service through its AI-driven products. By leveraging machine learning, Tidio aims to make customer interactions seamless and efficient, aspiring to disrupt the market with innovative solutions. The company values long-term customer value, ownership, and continual learning, ensuring a supportive and diverse work culture. Tidio offers various services including live chat, chatbots, helpdesk features, and integrations with platforms like Shopify, Messenger, and WhatsApp. With a strong emphasis on technology and customer satisfaction, Tidio is committed to enhancing business operations through sales, support, and automation solutions.
51 - 200 employees
Founded 2013
🤝 B2B
☁️ SaaS
💰 $25M Series B on 2022-05
• Work on developing Tidio app (new features & maintenance) • Actively cooperate with your team members consisting of Backend, Frontend, and QA Engineers, Designer, and a Product Owner • Contribute to developing new solutions while sharing your opinion and ideas during Scrum Events, Guild meetings, or simply in Slack channels • Use the following tech stack: PHP 8, Elasticsearch, Redis, RabbitMQ and Docker
• Have at least 2-3 years of experience working as a Software Developer • Have expertise in PHP (preferably PHP 8/8.3 so you know all the newest features) • Know different types of software architecture • Have a solid knowledge of MySQL • Have expertise in one of PHP's frameworks (i.e. Laravel or Symfony) • Use SOLID and implement good practices • Create tests alongside new and existing code • Have experience with Docker
• Remote work model with flexible hours • 26 days off guaranteed in a year • Great development opportunities – company-supported courses and conferences • Individual work tools—MacBook Pro, Dell screen, JBL headphones • Sport & wellness benefit • Private medical care • Mental well-being program – individual therapy sessions and resources for employees • Free access to one of the most popular e-book/audiobook services • Regular social events (company-wide offsites, team events) • Budget for 1:1 English language classes
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