Database Support Engineer – Evening Weekend Shift

October 2

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Logo of TigerData (creators of TimescaleDB)

TigerData (creators of TimescaleDB)

Database • SaaS • Artificial Intelligence

TigerData is the creator of TimescaleDB, offering a reliable PostgreSQL cloud service designed for high-performance workloads, particularly in time series and real-time analytics. With a focus on security and scalability, TigerData supports demanding applications across various industries by providing lightning-fast data ingestion, complex querying, and efficient management of large datasets. Their services are suitable for customer-facing applications and are used by leading companies in sectors like IoT, AI, and finance.

51 - 200 employees

Founded 2015

☁️ SaaS

🤖 Artificial Intelligence

📋 Description

• Work with our customers across a wide range of topics: from basic administration of TimescaleDB to deep consultative conversations around design, optimization, and implementation • Manage support cases from beginning to end. • Develop and maintain close relationships with our customers to help them be successful. • Be curious, always willing to learn, and always looking for ways to improve our products, our processes, and our culture.

🎯 Requirements

• Bachelor’s degree in computer science, information systems, or equivalent experience. • Relational DB experience at scale: administration, data modeling, query optimization • Experience with relational databases (PostgreSQL a strong plus!) • Experience as a technical support professional with external customers. • Strong aptitude to understand and learn new software products. • Strong communication skills and the ability to express patience and empathy when troubleshooting complex technical concepts to a varied audience.

🏖️ Benefits

• Flexible PTO and comprehensive family leave • Fridays off in August 😎 • Fully remote opportunities globally • Stock options for long-term growth • Monthly WiFi stipend • Professional development and educational resources 📚 • Premium insurance options for you and your family (US-based employees)

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