Conversational AI Solution Engineer – 100% Remote

Job not on LinkedIn

🕒 September 14

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 30%

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🗣️🇩🇪 German Required

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Logo of TP Infinity Germany GmbH

TP Infinity Germany GmbH

11 - 50 employees

Founded 2013

📣 Marketing

📦 Logistics

💼 Consulting

Marketing • Logistics • Consulting

TP Infinity Germany GmbH is the digital consulting and transformation arm of TP, focused on customer experience (CX) excellence and technology-driven innovation. The company provides Technology-as-a-Service (TaaS) and a broad set of services including cloud and managed infrastructure, intelligent automation, contact-center and conversational AI solutions, security services, data analytics, and digital marketing. TP Infinity helps large organizations modernize operations, migrate to cloud-native platforms, deploy AI-enabled automation and improve customer and employee experience through advisory, implementation and managed services.

📋 Description

• Analyze customer processes and identify automation and Conversational AI opportunities • Develop voice and chatbot solutions as well as technical solution designs • Select and evaluate suitable Conversational AI platforms and technologies • Configure, test, and optimize prompts, dialogue flows, and bot performance • Integrate customer systems via APIs and interfaces • Implement technical requirements using JavaScript and Python • Support projects from technology evaluation through go-live • Create technical documentation and establish best practices and prompt libraries • Collaborate with customer IT teams, internal teams, and other stakeholders • Analyze customer requirements, identify AI opportunities, design solutions, and implement them hands-on from a technical perspective

🎯 Requirements

• Degree in Computer Science, Business Informatics, or a comparable technical field • 3–5 years of professional experience as a Conversational AI Engineer, Solution Engineer, Technical Consultant, or in a comparable role • Experience implementing voice or chatbot solutions on commonly used industry platforms • Strong knowledge of Prompt Engineering and Conversational AI • Good knowledge of JavaScript and Python • Experience with APIs, system integration, and technical interfaces • Understanding of automation opportunities and customer processes • Structured, analytical, and solution-oriented approach to work • Strong technical affinity and enthusiasm for experimenting with and advancing new technologies • Experience in the CX/customer service environment is a plus

🏖️ Benefits

• 100% remote / work from home • Full-time or part-time is mentioned in the title; the posting specifies full-time employment • Collaboration in a diverse and discrimination-free work environment • Equal opportunities for applicants with severe disabilities and persons with equivalent status

Apply Now

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