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Operations Analyst

🕒 October 7

💵 $95k - $105k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Tremendous's careers page, not through a job board

First seen by Remote Rocketship October 7

Still open on Tremendous's site. Checked 2 hours ago.

Logo of Tremendous

Tremendous

51 - 200 employees

Founded 2014

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Tremendous is a platform designed to help businesses send rewards and payouts globally at scale. The company offers a versatile catalog with over 2,000 options, including gift cards, prepaid cards, and monetary payments through platforms like PayPal and Venmo, which are available in over 200 countries. Tremendous serves various sectors by providing incentives for research, marketing, sales, HR, nonprofit activities, and legal disbursements. The platform also offers security features, fraud prevention, and integration capabilities with APIs and popular apps. Their user-friendly interface ensures easy setup and tracking of payouts, eliminating the need for spreadsheets and manual adjustments.

📋 Description

• Review account activity using AI-assisted analysis • Investigate payment approval requests • Flag anomalies through pattern recognition tools • Make approval or escalation decisions using human judgment and AI insights • Identify suspicious activity and fraud patterns • Learn and implement regulatory requirements in day-to-day operations • Suggest process improvements to increase efficiency or reduce risk • Document findings and share them with the team • Use AI to process large datasets, draft communications, and analyze trade-offs • Collaborate cross-functionally with product, support, and business teams to reduce risk and support scalable growth

🎯 Requirements

• Strong analytical and problem-solving skills • Exceptional attention to detail • Familiarity with AI tools and willingness to experiment with LLMs, data analysis tools, or automation platforms • Clear communication and collaboration skills • Ability to multitask, prioritize, and stay organized amid competing demands • Ownership mindset and genuine curiosity • At least 2 years in an operational, compliance, or related role • Startup or fintech experience is a plus

🏖️ Benefits

• Equity • 100% covered health (US) • Unlimited PTO • 12-16 weeks paid parental leave • Fully remote work from anywhere in the Americas • High-documentation, low-meeting culture • Professional and personal time supported by reduced meetings • Public employee handbook

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