Director of Engineering

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🕒 6 days ago

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TrueCommerce

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

☁️ SaaS

🛍️ eCommerce

B2B • SaaS • eCommerce

TrueCommerce is a global cloud-based supply chain integration platform that connects businesses with trading partners to automate EDI, ERP integrations, marketplaces, and B2B eCommerce processes. The company provides managed EDI services, vendor-managed inventory (VMI), supplier enablement, API and marketplace integrations, and pre-built connectors for major ERP systems to streamline order-to-cash, procurement, and fulfillment workflows. TrueCommerce focuses on reducing manual processes, ensuring compliance with trading partners, and providing real-time visibility across procurement and fulfillment for B2B and enterprise customers.

📋 Description

• Design and build MCP (Model Context Protocol) skills and tools for the TC.Net agentic layer • Write production-quality agentic code using Anthropic Claude API, OpenAI, or equivalent LLM providers • Define the team's agentic coding standards — prompt architecture, tool-call design, context management, and evaluation patterns • Own LLM cost management: monitor token usage per feature, set cost budgets, choose the right model tier per use case, and enforce cost-aware development practices • Build and maintain prompt regression and eval suites to ensure quality gates on non-deterministic outputs • Establish guardrails for the agentic Control Layer (governance, approval flows, autonomous action policies) • Stay current with the MCP ecosystem, emerging agent frameworks (LangGraph, CrewAI, AutoGen), and LLM provider updates • Mentor engineers on agentic patterns — tool use, retrieval-augmented generation, multi-agent orchestration • Own sprint ceremonies — planning, review, retrospective, and daily standups • Run quarterly Program Increment (PI) planning, aligning all teams to roadmap milestones and surfacing cross-team dependencies • Track velocity, remove impediments, and escalate blockers to the engineering leadership team • Own the release train — gate what ships, when, and under what conditions • Define and enforce feature-flag strategy to enable safe parallel runs on the live TC.Net platform • Author and maintain rollback playbooks for every major release • Guarantee zero disruption to existing TC.Net customers throughout the modernization • Directly manage team leads and senior individual contributors; run regular 1:1s, set growth plans, lead performance review cycles • Participate in hiring panels — assess both technical bar and team culture fit • Review high-risk pull requests — scheduler refactors, canonical data model changes, authentication flows • Contribute to architecture decisions as a peer, not only as an approver • Debug production incidents directly; write occasional internal tooling to stay technically sharp

🎯 Requirements

• 8–12+ years in software engineering, with at least 3 years in an engineering management or delivery leadership role • Proven experience running scrum across multiple concurrent teams, including PI planning • Agentic / AI-assisted development experience working with LLM tooling in an engineering workflow • Direct people management of 10+ engineers, including performance conversations and growth planning • Hands-on coding ability in .NET / C# — can read, review, and reason about production code • Experience owning release trains on live, customer-facing platforms with zero-disruption requirements • Strong command of feature flags, dark launches, and strangler-fig migration patterns • Experience with integration platforms and API-first architecture • Familiarity with cloud delivery on Azure (CI/CD pipelines, DevOps, observability)

🏖️ Benefits

• Remote first and casual work environment • 401k with 3.5% company match and vested after 2 years • 20 PTO days - 1 birthday day off - 3 summer days - 1 volunteer day - 10 company holidays • Medical, dental, vision and other life/health insurance plans • Paid parental leave • Wellness reimbursement program