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Forward Deployed Engineer

đŸ”„ 1 minute ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

đŸ‘·đŸ»â€â™€ïž Engineer

Where this job comes from

Posted on Tsuga's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of Tsuga

Tsuga

11 - 50 employees

Founded 2024

🏱 Enterprise

☁ SaaS

🔐 Security

đŸ”„ Funding within the last year

💰 $35M Series A on 2026-06

Enterprise ‱ SaaS ‱ Security

Tsuga is a bring-your-own-cloud, AI-native resilient observability platform that runs the data plane inside a customer's VPC and cloud account. It provides logs, metrics, traces, and application performance management, plus observability pipelines and a sensitive data scanner. Tsuga deploys via infrastructure-as-code to AWS, Azure, or GCP, encrypts telemetry with the customer's KMS keys, stores logs in the customer's object storage, and offers a managed service model with a forward-deployed engineer to optimize pipelines and costs. It emphasizes data sovereignty, governance (SSO, RBAC, retention, audit logs), and pricing aligned to ingestion (flat per-GB rate) with no infrastructure markups.

📋 Description

‱ Join a team of 5 FDEs and 2 Product Managers reporting to the Head of Product ‱ Build relationships with the Sales team and act as the technical voice of the customer ‱ Create relationships with Account Executives to drive pre-sales discovery, demos, solution design, POCs, and support ‱ Help the Sales team size prospect deals during the POC phase based on data-processing volume ‱ Translate complex observability challenges into technical solutions using Tsuga ‱ Deliver hands-on demonstrations addressing logging, metrics, tracing, and alerting pain points ‱ Provide technical guidance on integrations with OpenTelemetry, AWS, GCP, Azure, Kubernetes, and CI/CD pipelines ‱ Bridge customer needs and the product team and resolve small issues during POC phases ‱ Respond to RFPs and support technical evaluations and procurement processes

🎯 Requirements

‱ Native English speaking (mandatory for the job) ‱ 3+ years in a Sales Engineer, Solutions Architect, DevOps, SRE or former software engineer role, in a SaaS or observability-focused environment ‱ Strong understanding of cloud-native infrastructure, microservices, and monitoring/telemetry tools such as Prometheus, OpenTelemetry, Grafana, Datadog, or Splunk ‱ Knowledge of container orchestration with Kubernetes ‱ Ability to develop internal tooling when necessary to help customers succeed technically ‱ Proven ability to explain complex technical concepts to technical and non-technical audiences ‱ Excellent communication, presentation, and stakeholder management skills ‱ Comfort in fast-paced sales cycles and ability to adapt to customer-specific use cases ‱ Must be located in the UK

đŸ–ïž Benefits

‱ Employee of record contract ‱ Quarterly company-wide meetings at the French office ‱ Fast-paced startup environment with ownership and quick feedback ‱ AI-assisted work environment ‱ International team collaboration

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