Educational Case Manager, Chinese Mandarin-Speaking

🕒 October 16

🌐 Canada, United States – Remote

🇨🇦 Canada – Remote 🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

👻 Ghost score 25%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Tutor Me LA LLC

WebsiteLinkedInAll Job Openings

201 - 500 employees

📚 Education

Education

Tutor Me LA LLC is an educational services provider specializing in personalized tutoring programs aimed at fostering academic and social-emotional development in students. The company offers both in-person and virtual instruction tailored to the needs of school districts, parents, and tutors. With a research-based approach, Tutor Me Education emphasizes high-quality instruction, data-driven personalization, and integration within school curricula to improve learning outcomes. They serve K-12 education across all subjects, providing high-dosage tutoring, professional development for parents, and support for special education needs. Their services are trusted by over 150 school districts, delivering over a million hours of live tutoring annually.

📋 Description

• Conduct intakes with families and students • Coordinate instructors • Track student progress • Provide quality customer service and outstanding academic services • Support Tutor Me Education Regional Operations • Operate in a virtual operating environment • Maintain people, financial, and academic operating standards • Ensure delivery of programs and initiatives for students and school district partners • Provide virtual administrative support, including answering phones, managing business data, and creating/managing schedules • Manage class schedules to staff sessions and meet efficiency and usage targets • Manage virtual tutoring sessions • Monitor students' academic progress • Execute programs and initiatives • Manage time in compliance with company and regulatory requirements • Conduct conferences with partner program directors to review progress, adjust academic plans, and renew enrollments • Build relationships with students and their families • Support positive and effective conflict resolution with students and parents

🎯 Requirements

• Clear and excellent ENGLISH and CHINESE (Mandarin) communication skills, technology skills, and organization skills • Time management, planning, and prioritization • Ability to organize and manage multiple responsibilities successfully • Professional and approachable demeanor • Ability to prioritize and focus on key objectives, which may change from month to month • Effective communications in virtual environments • Proficiency using communication media including in person, phone, and video • Ability to build engagement and trust in virtual relationships • Ability to work well with others • Learning agility and adaptability to changes in work environment • Ability to acquire new skills as required • Ability to engage, manage, and grow virtual relationships with customers, employees, and business partners • Ability to manage remote teachers • Ability to work independently • High tolerance for ambiguity • Bachelor's Degree required • 2–3 years progressive career growth • Experience working in a virtual operations and team environment • Bilingual in English and Spanish beneficial • Proficient in Microsoft Office and Google applications

🏖️ Benefits

• Fully Remote! • PTO

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