Presales Engineer

🕒 July 20

🌐 United Kingdom, Ireland – Remote

🇬🇧 United Kingdom – Remote 🇮🇪 Ireland – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔍 Pre-sales Engineer

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

👻 Ghost score 37%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Twilio

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🔌 API

🤝 B2B

API • B2B

Twilio is a leading provider of cloud communications services that enables developers to build innovative communication solutions. Founded in 2008, Twilio has democratized access to communication channels such as voice, text, chat, video, and email through easy-to-use APIs. With headquarters in San Francisco and a global presence, Twilio empowers organizations of all sizes to engage effectively with their customers by integrating these communication capabilities into their applications.

📋 Description

• Deliver technical wins and product fit for customers across the EMEA region • Lead the technical pre-sales relationship for strategic accounts • Propose technical architectures and demonstrate Twilio products • Anticipate customer concerns and provide creative solutions to communications and customer engagement challenges • Strategize and plan for deal success with Account Executives, Solutions Engineers, Professional Services, and Partners • Conduct business discovery and communicate the business value of Twilio solutions • Participate in qualification, discovery, demonstrations, Proof-of-Concepts, RFP responses, design documentation, technical presentations, and enablement sessions • Develop subject matter expertise on customer needs and Twilio communications technology • Lead technical discovery sessions with customers • Build and present complex presentations and product demos • Build trusted-advisor relationships with senior customer stakeholders • Present creative solutions and architectures • Share knowledge and build reusable demo assets and presentations for the Solutions Engineer community

🎯 Requirements

• At least 3 years in a technical pre-sales role in CPaaS, SaaS or Telecom space • Solid understanding and experience of the sales cycle and the role of a pre-sales engineer • Solid understanding of voice protocols (VoIP), SIP implementations or messaging APIs • Ability to collaborate and drive success • Ability to communicate complex topics to technical and non-technical audiences • Ability to understand customer needs and guide them to technical solutions using Twilio Communications products • Knowledge of public cloud platforms: Amazon Web Services, Google Cloud, and Microsoft Azure • Experience writing code in backend technologies such as Java, C#, Node.js, Python, or PHP; or web technologies such as JS or React • Experience designing and consuming REST APIs • Must be remotely based in the UK or Ireland • Approximately 35% travel anticipated • Desired: hands-on backend development experience • Desired: familiarity with iOS and Android mobile development • Desired: previous technical experience in Telecommunications, SIP, WebRTC, or Contact Centre • Desired: automation, cloud-native development, and major cloud platform skills • Desired: experience with sales methodologies

🏖️ Benefits

• Competitive pay • Generous time-off • Ample parental leave • Ample wellness leave • Healthcare • Retirement savings program • Support for employee volunteering and donation efforts • Remote-first work • Ad-hoc team gatherings, functional off-sites, or customer meetings