Customer Success Specialist, Growth (DACH Region)

🕒 July 29

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 13%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Ubeya

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

💼 Consulting

📦 Logistics

🏥 Healthcare

💰 $10M Series A - Ubeya on 2024-10

Consulting • Logistics • Healthcare

Ubeya is a leading B2B SaaS workforce management platform that streamlines staffing operations for temporary and event-based work. Its Ubeya OS and Ubeya Stadia product manage large-scale event and stadium staffing, supporting internal and agency workers across major sports and entertainment venues. The platform helps staffing agencies and venues coordinate scheduling, shifts, and operational workflows at scale to improve efficiency, resilience, and worker engagement.

📋 Description

• Lead new DACH clients from post-sale kick-off to active daily platform adoption • Conduct regular account reviews, ensure high satisfaction (CSAT), and optimize platform utilization • Act as the voice of the DACH market internally • Work closely with our Business Development team to identify upsell, cross-sell, and new footprint opportunities within the region • Provide localized, native-level training sessions and technical guidance to help client teams realize immediate value

🎯 Requirements

• Native/Fluent German (essential) • Full professional proficiency in English • 3+ years in customer-facing SaaS roles (Implementation, Customer Success, Account Management, or Consulting) • Experience in Workforce Management, HR Tech, or Staffing/Events industries is a major plus • Comfortable with software setups, data imports (CSV), basic API concepts, and system integrations (CRM/HRIS) • Deep familiarity with business practices and client expectations across Germany, Austria, and Switzerland

🏖️ Benefits

• Flexible work arrangements • Professional development opportunities