Enterprise Account Manager

Job not on LinkedIn

🔥 12 minutes ago

🌐 United Kingdom, Germany – Remote

🇬🇧 United Kingdom – Remote 🇩🇪 Germany – Remote

💵 £90k - £120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

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Uncountable Inc.

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

🏥 Healthcare

🍽️ Food & Beverage

🏭 Manufacturing

💰 $27M Series A - Uncountable on 2025-06

Healthcare • Food & Beverage • Manufacturing

Uncountable Inc. is a SaaS AI platform that unifies R&D, quality control, and product lifecycle data for scientists and product teams. Their modular platform provides integrated ELN, LIMS, PLM, and visualization/analytics tools to centralize experimental data, enable traceability and compliance, and accelerate product development across chemicals, advanced materials, pharma/biotech, and food industries. Uncountable’s cloud-based solution targets enterprise R&D groups, replacing spreadsheets with predictive models, connected lab workflows, and collaborative data management.

📋 Description

• Act as executive sponsor for Uncountable's most strategic accounts, owning the relationship at the highest level • Own GRR, NRR, and account health across the book of business • Own high-level escalations, ensuring rapid, effective resolution and long-term account health • Define long-term account approach for renewals, expansion, and complex commercial discussions • Aggregate insights across the customer portfolio to influence product direction and roadmap priorities • Ensure tight alignment across Account Management, Scientific Implementation, Support, and ML teams on customer outcomes • Model exceptional ownership and reinforce the cultural norms that define Uncountable's approach to customers • Drive the pace, priorities, and strategic direction of the AM function as it scales

🎯 Requirements

• 3–6+ years of experience in account management, customer success, or a related field • Deep experience leading strategic enterprise accounts and building executive-level partnerships • Proven track record designing account strategy, negotiation approach, and long-term expansion plans • Comfort working with a technical product, technical buyers/users, and complex implementations • Outstanding executive presence and communication skills • Excellent analytical and problem-solving abilities • A proactive, entrepreneurial mindset with strong ownership instincts • Ability to travel 20–30% • Experience working with complex, multi-divisional, multi-geographic customers • Passion for science, chemistry, or artificial intelligence • An aptitude for statistics, mathematics • Experience scaling an account management or customer success team at a growth-stage company

🏖️ Benefits

• £30K–£50K commission • Ability to travel 20–30%