Data Product Manager

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Utility Warehouse

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1996

⚡ Energy

📡 Telecommunications

Energy • Telecommunications

Utility Warehouse is a UK-based company offering bundled services including energy, broadband, and mobile to maximize customer savings. They provide incentives such as up to 10% cashback on spending and offer coverage for termination fees up to £400 when switching from other providers. Utility Warehouse promotes a streamlined billing system with a single bill for multiple services, intending to offer competitive prices compared to major suppliers. The company emphasizes excellent customer service and has received multiple industry awards. Customers can choose from various services and enjoy significant savings through their cashback scheme.

📋 Description

• Setting the vision: Define the one-year roadmap for the Data domain, look 3 to 6 months ahead to plan multi-squad projects, manage complex trade-offs, and set clear KPIs and OKRs. • Building our Data & AI foundation: Work on building our brand-new data warehouse as a robust data foundation, whilst owning the ongoing development of our AI infrastructure—including Chatbots and Agentic AI. • Enabling self-serve journeys: Help build self-serve data tools so colleagues across UW can get the insights they need at their fingertips. • Designing great features: Lead the design process for complex features and bridge the gap between multiple engineering teams to solve deep-seated user pain points. • Leading big deliveries: Manage the end-to-end delivery of large, multi-quarter initiatives, make high-stakes decisions (like feature deprecation or strategic pivots), and spot and manage any risks along the way. • Aligning stakeholders: Act as an Ambassador for the Data team. Keep a complex mix of internal and external partners on the same page, manage blockers proactively, and present clear, compelling strategic narratives to senior leadership. • Technical specs & integrations: Define complex, multi-system feature sets, design API integrations, and guide data modeling discussions with engineers to make sure our systems talk to each other seamlessly.

🎯 Requirements

• Solid data literacy: You are comfortable with SQL and understand the Modern Data Stack (like BigQuery, Dataform, and APIs). • Full-stack product thinking: Proven experience managing complex, internal data products in a fast-growing business. • Data-driven leadership: You know how to use behavioural data, predictive modelling, and machine learning to build highly personalised customer journeys. • Commercial smarts: You understand commercial concepts like LTV, CAC, Opex, and Capex, and factor them into your product and investment decisions. • Smart decision-making: Experience evaluating third-party vendors (build vs. buy decisions) and integrating them into an existing tech ecosystem. • Stakeholder management: Experience working with a range of stakeholders including highly technical specialists through to senior executives in commercial functions. • Strategic customer focus: You understand the internal customer deeply and build deep connections across the business to identify and analyse new growth opportunities.

🏖️ Benefits

• Competitive salary: We benchmark against the industry and will share the salary openly during our first conversation. • Performance bonus: An annual discretionary bonus ranging from 15-40%. • Flexible working with a base office in central London • Work-life balance: We offer an optional four-day working week (90% pay for 90% impact). • Work from anywhere: You can work abroad for up to three weeks, twice every tax year. • Holiday: 25 days plus bank holidays (increasing with tenure), with the option to trade up to five days each year. • UW discounts: Save on our services and you’ll also get access to 100s of rewards and discounts through Perkbox • Future planning: Matched-contribution pension scheme and life assurance (up to 4x salary). • Family first: Policies designed to help you and your family thrive. • Flexible benefits: An allowance for private health insurance, dental insurance, or gym membership. • Sabbaticals: An eight-week paid sabbatical after four years of service. • Growth: A dedicated learning and development budget and bi-annual promotion cycles. • Inclusion: Join belonging groups that help shape our culture. • Events: Company-wide celebrations including the ‘Great Big Get Together’ and our ‘Good Hearted Go-Getter Awards’.