Associate Product Manager

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The Access Group

5001 - 10000 employees

☁️ SaaS

🤝 B2B

👥 HR Tech

SaaS • B2B • HR Tech

The Access Group is a provider of cloud-based, industry-focused business management software and services. It offers modular SaaS solutions — including finance and accounting, HR and payroll, learning and compliance, CRM, ERP, payments and managed IT — tailored to sectors such as charities, education, construction, healthcare, hospitality, recruitment, warehousing and wholesale. The company serves other organisations with integrated, enterprise-grade tools, supported by professional services, customer success and global operations to help customers streamline operations and meet regulatory and sector-specific needs.

📋 Description

• Work with Product Managers to shape product plans, priorities and roadmaps, making sure decisions are grounded in real customer needs. • Turn ideas into clear product backlog items, user stories and acceptance criteria, using simple language that works for engineers and non‑technical stakeholders. • Spend time understanding customers through conversations, feedback and data, and bring those insights into product discussions. • Support product launches by helping create sales, demo and onboarding materials so customers see value quickly.

🎯 Requirements

• Experience in a product‑adjacent role such as Business Analyst, Product Owner, Customer Success or a similar customer‑focused position. • Experience using AI tools, such as ChatGPT or similar, to support research, documentation or day‑to‑day tasks. • An understanding of hospitality operations, or a strong interest in learning how hospitality businesses work. • Confidence working with different teams and stakeholders, explaining ideas clearly and adapting your approach when needed.

🏖️ Benefits

• 25 days leave a year • Health contribution • Three charity days

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