Engineering Manager – Partner Proposition

🔥 2 hours ago

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Utility Warehouse

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1996

💼 Consulting

📦 Logistics

⚡ Energy

Consulting • Logistics • Energy

Utility Warehouse is a UK-based company offering bundled services including energy, broadband, and mobile to maximize customer savings. They provide incentives such as up to 10% cashback on spending and offer coverage for termination fees up to £400 when switching from other providers. Utility Warehouse promotes a streamlined billing system with a single bill for multiple services, intending to offer competitive prices compared to major suppliers. The company emphasizes excellent customer service and has received multiple industry awards. Customers can choose from various services and enjoy significant savings through their cashback scheme.

📋 Description

• Support the technical direction and people development of a small engineering team • Guide delivery while remaining hands-on when needed • Collaborate with the Product Manager to shape priorities and balance new work with ongoing improvements • Share engineering practices with leaders across the organisation • Own the squad’s technical decisions and align them with company and technical strategy • Define team goals and drive prioritisation • Establish practices to meet security and operational service level objectives • Coordinate organisation-wide on-call coverage • Lead regular metrics reviews for coverage and performance • Set OKRs with the Product Manager and team • Identify and mitigate risks and blockers • Measure and communicate team performance, OKRs, KPIs, and milestones • Co-lead annual and quarterly squad planning • Staff the squad with appropriate technical skillsets and hire as needed • Onboard, train, develop, and coach engineers • Participate in performance calibration and promotion reviews • Communicate company, department, and pillar strategy to the squad • Collaborate with cross-functional colleagues including UX and data • Co-lead the squad with the Product Manager • Manage squad expenditures within OpEx and CapEx budgets • Foster a healthy team culture and resolve interpersonal conflicts

🎯 Requirements

• Knowledge of UW’s core tech stack: gRPC, GraphQL, React, Kafka, Docker, and Kubernetes • Experience with Go preferred but not essential • Experience taking responsibility for technical decisions and aligning them with strategy • Clear understanding of engineering practices and ability to identify improvements • Experience defining team goals and driving prioritisation • Ability to work with Product Managers to set OKRs aligned with company goals • Ability to co-lead annual and quarterly planning • Experience identifying risks early and mitigating them • Experience identifying practices for security and SLOs • Ability to drive operational excellence and lead metrics reviews • Experience managing a team of engineers • Proven ability to onboard, train, develop, and coach reports • Experience participating in performance calibration and promotion reviews • Intermediate awareness of customer and market insights • Ability to communicate strategy to the squad • Experience fostering a healthy team dynamic and resolving interpersonal conflicts • Ability to collaborate effectively with cross-functional colleagues • Successful candidates are subject to a background check

🏖️ Benefits

• Performance bonus: An annual discretionary bonus ranging from 15-40% • Flexible working • Optional four-day working week (90% pay for 90% impact) • Work from anywhere abroad for up to three weeks, twice every tax year • 25 days holiday plus bank holidays, increasing with tenure • Option to trade up to five holiday days each year • UW discounts and a free Cashback Card • Matched-contribution pension scheme • Life assurance up to 4x salary • Family-first policies • Allowance for private health insurance, dental insurance, or gym membership • Eight-week paid sabbatical after four years of service • Dedicated learning and development budget • Bi-annual promotion cycles • Belonging groups • Company-wide celebrations and events