Director, Customer Marketing

🕒 May 14

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

🎡 Marketing

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VAST Data

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🤖 Artificial Intelligence

💰 $83M Series D on 2021-05

Artificial Intelligence

VAST Data is the data platform company for the AI era, focused on delivering scalable performance and simple data management to enhance productivity for workload-intensive applications. Founded in 2019, it has become the fastest-selling data infrastructure startup in history, specializing in cloud storage, data storage, flash storage, and universal storage. VAST particularly targets innovations in deep learning, all flash, QLC flash, and NVMe technologies, making it a vital player in the data center architecture and storage solutions market.

📋 Description

• Define and execute the global strategy for how VAST engages customers as advocates, storytellers, and strategic partners • Build a scalable program that brings forward the most important customer voices in AI today • Partner closely with executive leadership, product, sales, and communications to ensure customer stories are deployed with precision • Implement and scale a customer advocacy platform to drive measurable impact across pipeline, deal acceleration, and customer-led growth initiatives • Drive creation of high-impact customer content: case studies, videos, keynote appearances, blogs, and social • Lead customer participation across flagship events and curate customers for keynote and breakout speaking roles • Equip sales teams with the right customer proof points to accelerate deals • Define success metrics tied to pipeline influence, deal acceleration, and brand impact

🎯 Requirements

• 12+ years of experience in customer marketing, advocacy, or related roles in enterprise technology • Proven track record building and scaling customer marketing programs in high-growth environments • Strong executive presence and ability to engage credibly with CIOs, CTOs, and AI/engineering leaders • Exceptional storytelling instincts with the ability to translate complex technology into clear, compelling narratives • Experience working closely with PR, analyst relations, and executive teams • Deep understanding of enterprise infrastructure, data platforms, or AI ecosystems is strongly preferred • Builder mindset with the ability to operate both strategically and hands-on

🏖️ Benefits

• Direct exposure to executive leadership and strategic initiatives • Opportunity to build a category-defining customer marketing function from the ground up • A platform to elevate some of the most important customer voices in technology today