Technical Account Manager

🔥 4 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

🇬🇧 UK Skilled Worker Visa Sponsor

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Logo of Veeam Software

Veeam Software

1001 - 5000 employees

Founded 2006

💼 Consulting

📦 Logistics

☁️ SaaS

💰 $500M Private Equity Round on 2019-01

Consulting • Logistics • SaaS

Veeam Software is a global leader in data resilience and protection, offering self-managed data protection software for hybrid and multi-cloud environments. Their Veeam Data Platform provides comprehensive solutions for data backup, recovery, and security, featuring zero-trust principles and AI-powered tools for data intelligence. Veeam's offerings include secure backup and storage services for platforms such as Microsoft 365, AWS, and Google Cloud, supporting diverse workloads including virtual, physical, and SaaS environments. With a reputation for innovation and customer trust, Veeam serves a broad range of industries, ensuring data resilience against disruptions such as ransomware attacks. Their solutions enable businesses to achieve data freedom, secure storage, and efficient management, reinforcing their position as a top vendor in enterprise backup and recovery software worldwide.

📋 Description

• Provide input to the writing of proposals and Statements of Work • Support delivery implementation and consulting services to meet Veeam Software solution design and deliverables • Provide overall project guidance, including project plans, schedules, communication plans, resource plans, and status updates • Assist with assessment and design of solutions and post-installation issues • Assist with Veeam Software solution implementation effort estimation • Create white papers, solution guides, best practices, and custom documentation • Deliver onsite knowledge transfer on Veeam Software solutions • Document configurations and completed activities • Analyze installed environments and guide optimal Veeam Software configurations • Facilitate communication between clients and Veeam support • Identify additional client-environment needs addressable with Veeam Software solutions • Provide input for process and documentation improvements • Travel overnight to meet company goals and objectives

🎯 Requirements

• VMware VCP, Microsoft MCSE or equivalent experience • Prince 2, ITIL, PMP, or equivalent experience • Bachelor’s Degree in technology required; a combination of education and experience will be considered • Hands-on experience with Veeam’s Core products • Proven Consulting and Project Management experience • Significant experience and understanding of virtualization technologies such as VMware and Hyper-V • Experience with disruptive storage systems and technologies, including Nimble, Nexsan, Actifio, and Veeam • Hands-on experience with networking protocols and equipment, including Fibre Channel, Ethernet, and Cloud services • Experience with traditional storage and backup architectures, including EMC, NetApp, IBM, HP/3PAR, Hitachi, and Dell • Hands-on experience with enterprise applications such as Exchange, SQL, and Oracle • Experience with Data Management, Data Protection, and Data Analytics • Extensive experience with Data Center, Business Continuity, and Operating Systems • Experience successfully managing multiple simultaneous projects and accounts • Working knowledge of Cloud technologies, capabilities, and protocols • Overnight business stays; travel amount expected 50%+

🏖️ Benefits

• 25 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares • Private medical, dental, and vision insurance with dependent enrolment • Life insurance with enhanced coverage and global 24/7 protection • Income protection after 26 weeks, covering a portion of salary • Defined contribution pension plan with employer match • Worldwide travel insurance for business and leisure, with option to enroll dependents • Employee Assistance Program with therapy, legal, and financial support, plus online GP services and wellbeing programs • Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

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