Outbound Operations Manager, Spanish Required

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Velo Solutions

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2007

💼 Consulting

📣 Marketing

🎯 Recruiter

Consulting • Marketing • Recruitment

Velo Solutions is a leading digital-tech talent agency specializing in Digital Application Technologies, Cybersecurity, and SaaS. Established in 2007, the company operates from London and Rome to influence the European market, focusing on recruitment in software engineering, sales, and digital marketing. Velo Solutions prides itself on building quality partnerships with startups and SMEs, utilizing innovative recruitment techniques to secure top-tier talent.

📋 Description

• Define, organise, and manage all operational tasks required for each client campaign, including data workflows, messaging, setup, launch, and optimisation. • Coordinate and oversee the daily work of a team of three, ensuring tasks are completed accurately and on schedule. • Monitor campaign progress, track deadlines, and maintain visibility across all active projects. • Review campaign deliverables, including lead lists, messaging, technical setups, and outbound sequences. • Conduct quality assurance checks before campaigns go live. • Ensure best practices are consistently followed across data management, audience segmentation, data cleaning and validation, and campaign setup and execution. • Identify operational bottlenecks, issues, and inconsistencies in real time, and resolve them quickly. • Prioritise work effectively based on urgency and business impact. • Collaborate closely with strategy and technical teams to maintain alignment and consistency across campaigns. • Document workflows and continuously improve operational processes and team efficiency. • Deliver qualified leads across client campaigns while maintaining on-time completion, quality and accuracy, execution speed, efficiency, organisation, and operational clarity.

🎯 Requirements

• Previous experience managing projects, workflows, or operational teams • Prior marketing agency experience - Mandatory • Proficiency with project management tools (ClickUp & Slack) - Mandatory • Experience working in fast-paced environments such as agencies, startups, or operations-driven businesses • Ability to enforce SOPs for manual data work (e.g., Apollo) • Understanding of outbound marketing channels, including cold email and LinkedIn outreach, or the ability to learn quickly • Strong attention to detail and the ability to critically review work, not just delegate tasks • Excellent organisational and prioritisation skills • Ability to work effectively under pressure and manage multiple moving parts • Spanish fluency and English • Strong focus on execution and quality • Ability to identify and solve problems before they impact results • Excellent organisational and process-management skills • Confident managing accountability while maintaining a positive team dynamic • Fast, accurate, and highly dependable • Strong sense of ownership and responsibility for outcomes

🏖️ Benefits

• Performance Bonus: Tied to client retention (e.g., one bonus tier for 10 clients, another for 15) • Annual Leave: 26 days (excluding weekends)