Trade Sales Consultant

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🕒 February 5

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VeroHR

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

🏥 Healthcare

⚖️ Legal

Consulting • Healthcare • Legal

VeroHR is a comprehensive provider of human resource services, technology, and consultancy, offering tailored solutions to transform and enhance organizational operations. It specializes in HR outsourcing, consultancy, payroll services, recruitment support, learning and development, and employment law across diverse sectors including small businesses, startups, charities, and construction. VeroHR is committed to delivering expert guidance in people management strategies, ensuring employee well-being, and fostering leadership development. They operate extensively in the UK, Europe, and internationally, supporting a wide range of clients from startups to large corporate organizations. Their HR services are designed to improve commercial efficiencies, with a strong focus on client success and personalized HR support.

📋 Description

• Handle enquiries from travel agents via phone and email, providing expert guidance and support • Create high-quality, tailor-made travel itineraries matching agents’ requirements • Convert quotes into bookings while meeting or exceeding monthly sales targets • Follow up on all quotes with calls and emails to maximise conversion rates • Offer upgrades and ancillary services to enhance client packages • Maintain clear and detailed notes for every quote and booking • Adhere to trade policies, call structure guidelines, and quality control processes • Attend training and coaching sessions to improve knowledge and performance

🎯 Requirements

• Previous experience in a similar tour operator role or retail travel agency selling tailor-made holidays • Proven ability to meet sales targets in a fast-paced environment • Strong knowledge of USA travel destinations and products • Confident and friendly telephone manner with excellent customer service skills • Ability to multitask and solve problems • Ability to work well in a team • Previous use of airline reservation systems, with Galileo preferred • Experience with Dolphin or similar booking systems desirable

🏖️ Benefits

• Competitive salary with uncapped commission (realistic OTE £32,000, although, high achievers earn over £40,000) • 28 days of paid holiday including bank holidays, increasing to 33 days with long service • Additional day off for your birthday • Working from home • Flexible annualised hours for work-life balance • 5 Me days per year after successful probation • Workplace pension scheme • Company shares incentive plan • In-house coaching programme • Comprehensive expert training • Employee Assistance Programme, including wellbeing support • Mindfulness and meditation courses • Regular online events • In-person company events twice per year • Access to qualified financial advisors • Pension hunter services • Virtual GP appointments • Yearly allowance for eye tests, dental and additional therapies • Shopping discounts • Discounts on personal holidays • Additional optional dental plan • Familiarisation trips and incentives