VP of Player Engagement

🔥 15 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🔴 Lead

👔 Vice President

👻 Ghost score 15%

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VGW

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2010

🎮 Gaming

💰 $2.6M Series A on 2013-03

Gaming • Technology • Entertainment

VGW is a technology company dedicated to creating immersive experiences through innovation and teamwork. Founded in 2010 by Laurence Escalante, VGW specializes in developing in-house software and technology to deliver unparalleled entertainment. With a decade of excellence, VGW partners with iconic brands like Scuderia Ferrari to push the boundaries of technology and performance. The company emphasizes the importance of technology and the role of passion in creating world-class customer experiences. VGW engages in developing free-to-play games, and its operations extend worldwide, with a strong emphasis on creativity and social interactivity in online gaming.

📋 Description

• Develop and execute an integrated monetization and retention strategy across the entire player lifecycle, from first purchase to long-term LTV maximization • Provide enterprise leadership to unite CRM and Live Operations into a single, synchronized player engagement engine • Leverage data science, advanced analytics, and player insights to optimize monetization levers, live events, and channel performance • Partner closely with Brand GMs, Product Managers, and FP&A to translate business objectives into scalable player lifecycle strategies • Lead, mentor, and resource the global team while ensuring all revenue strategies adhere strictly to compliance, risk mandates, and responsible play expectations

🎯 Requirements

• Bachelor’s Degree in Business Administration, Marketing, Design or equivalent field • 10-15 years of experience in Marketing, Business Development or Account Management leadership • Enterprise-level strategic thinking with the ability to execute vision into measurable outcomes • Proven commercial acumen, with deep understanding of customer lifetime value, retention, and monetization levers • Deep expertise in end-to-end customer lifecycle management, including onboarding, engagement, retention, reactivation, and loyalty • Advanced understanding of personalization, segmentation, and engagement frameworks at scale • Strong leadership skills with the proven ability to manage and direct large teams • Clear understanding of customer needs and concerns

🏖️ Benefits

• Flexibility to support a healthy balance between personal life and career • Opportunities for learning and career advancement • Competitive compensation, perks and benefits • Diverse and inclusive work environment • Supportive environment

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