Product Manager, Fintech

🕒 March 23

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Rakuten Viber

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2010

🤝 B2B

👥 B2C

🛍️ eCommerce

B2B • B2C • eCommerce

Rakuten Viber is a communication platform that offers a variety of tools for businesses to connect with their customers, providing solutions like Viber Verification and SecurePlus Messages for enhanced security. It allows brands to set up engaging campaigns and build emotional connections with users through its super app features. With a global audience utilizing the platform for daily interactions, Rakuten Viber facilitates personal brand-to-consumer connections, driving marketing success and customer loyalty.

📋 Description

• End-to-End ownership: Drive the product lifecycle from ideation to launch for all fintech onboarding and growth initiatives. • Define clear success metrics, own the KPIs, and continuously iterate based on post-launch performance data. • Maximize conversion through experimentation: Optimize the top-of-funnel and redesign landing pages using rigorous A/B testing, cohort analysis, and funnel tracking. • Eliminate friction relentlessly: Dive deep into behavioral data and user journey mapping to identify critical UX bottlenecks, systematically streamlining data entry and collection to reduce drop-off rates. • Card Lifecycle Management: Define and manage the end-to-end user journey for physical and virtual cards from application and issuance to spend management and card controls. • Integrate compliance intelligently: Build elegant user flows that meet strict Risk, Fraud, and KYC requirements using data to strike the perfect balance between security and seamlessness. • Scale globally: Lead product readiness for new geographic markets by analysing local market data, user trends, and regional fintech behaviors. • Lead and inspire your squad: Guide a dedicated team of engineers and designers, fostering a culture where product decisions are backed by data while aligning seamlessly with Support, Marketing, and Compliance.

🎯 Requirements

• 4+ years as a Product Manager in the Fintech or Consumer Payments space, with specific experience in Growth/Onboarding and/or Card products (digital wallets, or card management). • Strong B2C Mobile App experience with a deep, quantitative understanding of mobile user behavior and UX optimization. • Exceptional Analytical Skills: A proven track record of using product analytics platforms (e.g., Mixpanel, Amplitude), BI tools (e.g., Tableau, Looker), and SQL, to diagnose funnel bottlenecks, build hypotheses, run experiments, remove product friction and drive growth. • Cross-Functional Leadership: A strong leader with excellent interpersonal skills who can use data to build consensus and drive alignment across diverse teams. • Communication: Fluent English with the ability to translate complex data and product concepts into clear, compelling narratives for stakeholders.

🏖️ Benefits

• Flexible working arrangements