Learning & Development Specialist

🕒 July 23

🌽 Illinois, New York – Remote

🌽 Illinois – Remote 🗽 New York – Remote

💵 $75k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Learning and Development

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WellNow Urgent Care

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📦 Logistics

⚕️ Healthcare Insurance

Consulting • Logistics • Healthcare Insurance

WellNow Urgent Care is a healthcare provider that offers urgent care services through its 150+ clinics, providing personalized care with a focus on convenience. Patients can reserve a time online, walk in at their convenience, or access virtual care 24/7. They offer a wide range of services, including treatment for illnesses and injuries, X-rays, and occupational medicine, while also accommodating all insurance plans with competitive pricing. The WellNow team emphasizes a comprehensive approach to diagnosis and treatment, prioritizing patient comfort and quality of care.

📋 Description

• Develop and/or improve content using a variety of modalities, including video, simulation, in-person learning, live virtual learning, and web-based. Uses tools such as Articulate Storyline/Rise, Camtasia, and Microsoft Office/PowerPoint. • Design and deliver training for all team members, ensuring content is role-specific and aligned with organizational goals. • Maintain the accuracy and consistency of training materials by seeking prior approval for changes or new content from SME, ELT, and Legal. • Facilitate specialized VILT sessions such as DOT BAT, Urine Collection, DOT guidelines, EPS, Spirometry, POC testing, OSHA compliance, QA protocols, and other management-requested topics, delivered virtually to team members across all markets. • Evaluate learner performance by monitoring behaviors and identifying issues such as poor attitude, skill gaps, attendance challenges, or training difficulties, and communicate findings to clinical field trainers, Multi-Site Managers, and Human Resources. • Assist with project management tasks, including building and updating detailed project plans. • Assess current training and data to recommend new trainings, updates, development tools, and applications. • Support department goals and priorities by tracking training records, reporting on program progress, and coordinating logistics for VILT sessions.

🎯 Requirements

• Proven ability to work independently and collaboratively within a team environment. • Experience in instructional design, learning and development (L&D), and training facilitation • Strong interpersonal and communication skills, with the ability to engage effectively with diverse groups. • Knowledge of adult learning theory and principles. • Proficiency in developing, designing, and editing instructional materials. • Proficiency in programs such as Articulate RISE 360, Storyline, Adobe Photoshop, Illustrator, InDesign, Vyond, Camtasia, Monday.com, and Smartsheet • Proficient in Microsoft Office Suite – i.e., multiple Outlook accounts, Word, Excel, OneNote, PowerPoint, etc. and SharePoint • Skilled in organizing, prioritizing, and managing multiple tasks effectively • Demonstrated ability to deliver engaging, impactful educational content. • Detail-oriented and highly organized, with strong attention to detail, ensuring accuracy in content and logistics. • Willingness to work flexible hours, including evenings and weekends, as needed.

🏖️ Benefits

• Professional development