Regional Sales Support

🕒 July 31

🏄 California, Nevada, +2 more states – Remote

🏄 California – Remote 🎰 Nevada – Remote 🌲 Oregon – Remote ☕ Washington – Remote

💵 $90k - $110k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🤑 Sales

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Western Union

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1851

💸 Finance

👥 B2C

💳 Fintech

Finance • B2C • Fintech

Western Union is a global leader in cross-border, cross-currency money movement. It provides consumers and businesses with fast, reliable, and convenient ways to send and receive money worldwide. With operations in over 200 countries and territories, Western Union handles an average of 25 transfers per second, offering multiple options for transferring money including online, through its mobile app, or in-person at agent locations. The company places a strong emphasis on security, encrypting transfers and offering fraud prevention measures to protect customers. Whether sending money online or via one of its numerous agent locations, Western Union aims to facilitate easy, transparent money transfers across the globe.

📋 Description

• The Regional Sales Support role provides operational, administrative, and analytical support to the regional sales organization • Enable effective execution of sales processes, agent lifecycle management, and regional business initiatives • Provide day-to-day back-office administration support for sales process management, account administration, contract renewals, documentation updates, and operational coordination • Support the complete agent lifecycle for Western Union, Vigo, and OV agents, including lead generation, pipeline tracking, agent enrollment, setup, activation, ongoing support, ownership changes, and agent deletion • Assist with pipeline management, sales activity tracking, scorecard updates, and reporting to provide visibility into regional sales performance • Coordinate banking and payment setup activities for new and existing agents, ensuring accurate processing and timely completion • Manage and resolve operational queries, ensuring timely responses and escalating issues when required • Track, coordinate, and support regional sales initiatives to ensure alignment with business priorities • Analyze sales performance data to identify trends and provide recommendations • Support preparation of reports, dashboards, and management insights using tools such as Excel, Power BI, and CRM platforms • Maintain operational records and ensure compliance with established processes and controls • Collaborate with regional and cross-functional teams to improve processes, resolve challenges, and implement effective ways of working

🎯 Requirements

• 2–5+ years of experience in sales support, sales operations, business operations, or administrative roles • Bachelor’s degree in Business, Finance, or a related discipline preferred; equivalent professional experience considered • Experience supporting sales teams through operational processes, CRM management, reporting, account administration, and workflow coordination • Knowledge of sales operations, agent/network management, contract processes, and customer or partner lifecycle activities • Experience working with CRM systems and reporting tools; proficiency in Microsoft Office Suite required, with strong Excel skills and experience with Power BI preferred • Ability to analyze business data, identify trends, and provide meaningful insights and recommendations • Strong organizational skills with the ability to manage multiple priorities, coordinate activities, and deliver accurate work within deadlines • Strong attention to detail with the ability to follow established processes while identifying opportunities for operational improvements • Effective communication skills with the ability to collaborate across Sales, Operations, Finance, Compliance, and other cross-functional teams • Ability to build trusted relationships with internal stakeholders and external agents while maintaining a customer-focused approach • Demonstrated problem-solving ability, including identifying issues, assessing options, and escalating challenges appropriately

🏖️ Benefits

• Medical, Dental, Vision, and Life Insurance • Tuition Assistance Program • Employee Discount Program • Parental Leave • 401K Plan