Customer Service Representative

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🕒 July 27

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Logo of Wilson

Wilson

1001 - 5000 employees

☁️ SaaS

SaaS

Wilson is a company referenced only by a short sign-in page snippet: "Welcome to Wilson! Sign-in options Terms of use Privacy & cookies... " The available information indicates Wilson operates a web-based service that requires user authentication and has standard legal and privacy links. There is insufficient detail to identify its products, customers, or vertical focus; the primary observable characteristic is that it is a digital platform or online service.

📋 Description

• Provide customer services relating to sales, sales promotions, and communications • Keep records of customer interactions and transactions • Read emails and purchase orders received to determine type of sale • Apply purchase orders to the T&E OPA BOT for PO application • Process surgery cases for replenishments & billing • Sort incoming emails from main team box to appropriate CSR as needed • Schedule: M-F; 8 hrs/day (occasional Sundays; occasional/mandatory OT when fully trained)

🎯 Requirements

• Customer service experience • Ability to engage, interact, and respond promptly and courteously to customers • Proficiency in Sales Force/ARO Manager • Strong email communication skills • Ability to process purchase orders

🏖️ Benefits

• Equipment will be provided: Laptop, 2 monitors, wired keyboard, mouse & headset • PTO restricted & blacked out on the calendar for the last 3 days of the month

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