Director, Operations – EMEA

Job not on LinkedIn

🕒 July 28

🇬🇧 United Kingdom – Remote

⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 18%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Wingstop UAE

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

🍽️ Food & Beverage

👥 B2C

💰 Corporate Round - Wingstop UK on 2021-05

Food & Beverage • B2C

Wingstop UAE is the United Arab Emirates franchise operation of Wingstop, the Dallas-origin quick-service restaurant chain known for its chicken wings. Introduced to the UAE market by Eureka Restaurant and Cafe LLC (chaired by Abdulwahab Ilyas Galadari), Wingstop UAE operates multiple outlets across the country, serving fresh wings, seasoned fries, and signature sauces. It positions itself around bold, consistent flavors and is part of Wingstop’s global expansion and franchise network, aligned with the company mission “To Serve the World Flavor.

📋 Description

• Accountable for Operations & People leadership in support of our partners in both established markets and New Market Entry • Define the regional Ops Strategy and build the necessary processes, systems and routines • Drive exceptional Ops metrics including OSAT, Speed, Accuracy, Consistency and QSC audit scores • Sustain and sponsor a 'People First' Culture across the region • Work closely with Marketing Director to develop and implement plans to grow market share and increase revenues and profitability • Build, Coach and Inspire the regional operations team • Manage a wide range of regional issues with our Brand Partners identifying root causes and finding creative solutions • Ensure hugely impactful and successful New Market Openings within the region

🎯 Requirements

• 10+ years of experience in restaurant or multi-unit operations, with significant international exposure • Experience working within a franchise system • Demonstrated ability to lead and develop high performing teams • Strong strategic thinking with the ability to translate vision into action • Proven experience leading remote teams • Deep understanding of QSR / restaurant operations, controls and financial levers • Ability to travel, C.30% internationally

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Life insurance • Income Protection