Major & Strategic Account Executive, Customer Success Advisor

October 22

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Logo of Wolters Kluwer

Wolters Kluwer

Finance • SaaS • Compliance

Wolters Kluwer is a global provider of professional information, software solutions, and services aimed at clinicians, nurses, accountants, lawyers, as well as the tax, finance, audit, risk, compliance, and regulatory sectors. The company is committed to helping professionals enhance their workflows, improve decision-making, and solve complex problems with confidence. Wolters Kluwer serves customers in over 180 countries, providing expert solutions that support health, prosperity, safety, and legal rights. With over 21,000 employees across numerous countries, Wolters Kluwer continues to drive innovation and progress in the fields it serves.

10,000+ employees

Founded 1836

💸 Finance

☁️ SaaS

📋 Compliance

📋 Description

• Provide advice and guidance as the Enablon subject matter expert • Provide technical acumen to discuss product, subject matter domain, best practices • Function as a frontline technical resource for Enterprise Account Managers • Engage with customer support and product management as a customer advocate • Serve as the account first line of defense to mitigate issues • Lead coordination efforts between clients and internal teams • Regularly assess customer satisfaction and implement improvements

🎯 Requirements

• Experience within the EHS industry required • Proficiency in nurturing and maintaining deep client relationships • Ability to perform comprehensive data analysis • Expertise in delivering persuasive presentations • Skill in facilitating collaboration across multiple teams in a matrixed environment • Deep understanding of sales methodologies and practices • Proficiency in addressing and resolving intricate client issues

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options

Apply Now

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