Key Account Manager

🕒 May 13

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Logo of xpate

xpate

11 - 50 employees

Founded 2019

💳 Fintech

🏦 Banking

🔌 API

Fintech • Banking • API

xpate is a payments and e-money platform that provides businesses and fintechs with unified payment and banking-like services. It offers card acquiring, multi-currency accounts with individual IBANs, global card and bank payouts, currency exchange, payment links, and an API and custom hosted payment pages for integration. xpate operates as an FCA-authorised e-money institution and holds licences in the EEA, is a Visa and Mastercard principal member, and targets businesses, regulated industries, and fintechs seeking compliant, API-first payment and banking rails.

📋 Description

• Manage and grow a merchant portfolio in card acquiring and payment services • Handle inbound leads and convert them into signed clients • Foster strong partnerships and drive customer growth • Ensure client onboarding and satisfaction • Monitor client performance and resolve issues • Maintain records of client interactions and provide reports on client status

🎯 Requirements

• 2–3+ years in Customer Success, Account Management, Sales, or Business Development in a fintech, payments, or banking environment • Strong problem-solving and sales qualification skills • Experience with CRMs and payment analytics tools • Excellent communication skills, clear and customer-focused • Organised and proactive

🏖️ Benefits

• Flexible working hours • Hybrid work options • Private health insurance • 12 additional days off per year • Birthday off • Opportunities to grow and shape the future of compliance

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