Zendesk
5001 - 10000 employees
Founded 2007
☁️ SaaS
🤝 B2B
💰 Grant on 2019-09
SaaS • B2B • Customer Support
Zendesk is a company that provides a comprehensive suite of customer service and sales solutions. Their offerings include messaging, live chat, AI-driven automation, data privacy and protection, and an agent workspace, all designed to enhance customer experience and support operations. Their platform is designed to be flexible and scalable, catering to businesses of all sizes, including small enterprises, startups, and large corporations. Zendesk emphasizes the importance of integrated workflows and personalized customer interactions, leveraging customer data and AI to improve service efficiency. Additionally, they provide professional services, resources for training, and a strong emphasis on diversity, inclusion, and sustainability.
Manager, Sales Operations – EMEA, North & Central
🔥 23 minutes ago
🇬🇧 United Kingdom – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
⚙️ Operations
🇬🇧 UK Skilled Worker Visa Sponsor
🗣️🇩🇪 German Required
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Zendesk
5001 - 10000 employees
Founded 2007
☁️ SaaS
🤝 B2B
💰 Grant on 2019-09
SaaS • B2B • Customer Support
Zendesk is a company that provides a comprehensive suite of customer service and sales solutions. Their offerings include messaging, live chat, AI-driven automation, data privacy and protection, and an agent workspace, all designed to enhance customer experience and support operations. Their platform is designed to be flexible and scalable, catering to businesses of all sizes, including small enterprises, startups, and large corporations. Zendesk emphasizes the importance of integrated workflows and personalized customer interactions, leveraging customer data and AI to improve service efficiency. Additionally, they provide professional services, resources for training, and a strong emphasis on diversity, inclusion, and sustainability.
📋 Description
• Partner closely with RVPs on forecasting, performance analysis, GTM planning, and pipeline management • Act as a stand-in for the Regional Sales Leader when needed • Own core regional sales processes end-to-end, including territory planning and performance reporting • Drive the rollout, adoption, and scaling of AI automation tools across the EMEA GTM organization • Analyze data across Salesforce and BI tools to deliver practical recommendations
🎯 Requirements
• 3+ years of experience in a Sales Operations or Revenue Operations role • German language desirable but not required • Strong analytical skills with hands-on experience using Salesforce and BI tools • Experience driving software adoption, specifically AI or automation tools • Ability to manage long-term strategic projects while efficiently handling day-to-day tactical requests
🏖️ Benefits
• Flexible work arrangements • Professional development opportunities • Health insurance • Inclusion and diversity programs
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