Public Sector Account Executive

Job not on LinkedIn

November 25

🦌 Connecticut – Remote

Although this job is listed in Connecticut, this company may be open to hiring remote in other states.

🦞 Maine – Remote

Although this job is listed in Maine, this company may be open to hiring remote in other states.

+3 more states

🦌 Connecticut – Remote 🦞 Maine – Remote 🗽 New York – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote

💵 $216k - $324k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

🦅 H1B Visa Sponsor

Apply Now

Receive Emails with Similar Jobs

Zendesk

WebsiteLinkedInAll Job Openings

SaaS • B2B • Customer Support

Zendesk is a company that provides a comprehensive suite of customer service and sales solutions. Their offerings include messaging, live chat, AI-driven automation, data privacy and protection, and an agent workspace, all designed to enhance customer experience and support operations. Their platform is designed to be flexible and scalable, catering to businesses of all sizes, including small enterprises, startups, and large corporations. Zendesk emphasizes the importance of integrated workflows and personalized customer interactions, leveraging customer data and AI to improve service efficiency. Additionally, they provide professional services, resources for training, and a strong emphasis on diversity, inclusion, and sustainability.

5001 - 10000 employees

Founded 2007

☁️ SaaS

🤝 B2B

💰 Grant on 2019-09

📋 Description

• Directly drive top-line revenue growth through the acquisition of new Public Sector customers and developing strategies to penetrate top tier accounts. • Proactively identify and pursue opportunities to cross sell additional products and services to existing customers to optimize account revenue and profitability. • Manage and nurture key customer relationships to ensure maximum satisfaction and retention, fostering long-term strategic partnerships. • Leverage data insights, customer intents, and adoption history to effectively prospect new clients and enhance retention strategies, leading to improved conversion rates in new business pipeline and increased retention and expansion of existing clients. • Demonstrate a strong understanding of Zendesk products and align them with clients’ business objectives to secure product expansion and customer satisfaction. • Lead complex, value-centric sales cycles, including multi-month deals with proof of concept stages. • Consistently develop a robust pipeline of qualified opportunities and maintain an accurate sales forecast to exceed quarterly and annual revenue goals. • Establish and maintain Public Sector executive sponsorship, leveraging your industry expertise to build relationships with decision-makers and champions. • Collaborate effectively with internal teams and leadership to optimize sales strategies and drive sales execution. • Negotiate and close complex deals, leveraging a consultative approach, utilizing exceptional communication skills to present compelling business cases and value propositions.

🎯 Requirements

• BA/BS degree or equivalent experience required. • A Minimum of 5 years of Public Sector sales or solution engineering experience, preferably in the SaaS industry with a proven record of exceeding sales targets. • Strong, consistent track record of achieving targets & quota achievement in 2 of the last 3 years; President’s club membership is a plus. • Expertise in navigating complex sales cycles and renewals, including multi-month, value-centric processes with proof of concept stages. • Experience in managing customer relationships with organizations across a range of revenue scales. • History of sales success with VP and C-level executives in Public Sector accounts. • Outstanding presentation, negotiation, and closing skills. • Experience creating and leveraging territory and account plans. • An entrepreneurial spirit, a collaborative mindset, and a drive for personal and professional growth. • Demonstrated industry experience, with the ability to navigate industry trends and dynamics and build relationships with key decision-makers and champions. • Familiarity with key Sales tools such as Salesforce, Outreach, and Clari. • Ability to travel to customer locations.

🏖️ Benefits

• This position may also be eligible for bonus, benefits, or related incentives.