Lead Investigations, Disputes Analyst

🔥 6 minutes ago

🗣️🇪🇸 Spanish Required

🗣️🇫🇷 French Required

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Logo of Zepz

Zepz

501 - 1000 employees

Founded 2021

💳 Fintech

👥 B2C

💰 $165M Debt Financing - Zepz on 2025-03

Fintech • B2C

Zepz is a fintech company that operates digital remittance brands (notably WorldRemit and Sendwave) offering fast, secure, mobile-first cross-border money transfer services for consumers. The company emphasizes fair, fast and flexible payments, a world-class customer experience, and global reach — enabling app-based transfers to over 130 countries, with reported volumes of about $10 billion transferred and 50 million customer transactions in 2020 across more than 5,000 corridors. Zepz positions itself as customer-focused and growth-oriented, with hundreds of employees and multiple international offices supporting consumer remittances primarily to regions such as Africa and Asia.

📋 Description

• Writing SQL queries and creating dashboards for identifying and investigating losses • Running investigations into mismatched transactions • Minimizing business and user losses • Disputing losses with external partners • Developing mechanisms to detect potential losses faster

🎯 Requirements

• data-savvy • SQL • experience investigating and disputing reconciliation issues • experience with AutoRek • experience in payments or fintech company • ability to work in a remote, fast-paced environment • fluent in Spanish and/or French

🏖️ Benefits

• unlimited annual leave • great healthcare benefits • employee discounts

Apply Now

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