Remote Customer Support Engineer Jobs in the United Kingdom
Search 35 work from home customer support engineer positions available in the United Kingdom. Your career in truly remote companies - apply today.
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14 hours ago
Job not on LinkedIn
Support Engineer at Phaselab assisting UK and Europe customers with an eDiscovery platform. Reporting to the CEO and partaking in customer onboarding and training.
Yesterday
Job not on LinkedIn
Customer Service Engineer providing field service support for analytical solutions in the United Kingdom. Ensuring high standards in customer service and operational performance across the region.
Yesterday
Technical support engineer providing assistance to ClickHouse users globally across various platforms. Collaborate with teams to enhance user experience and deliver solutions in a remote environment.
3 days ago
Job not on LinkedIn
Technical Support Engineer providing customer support for Action1's endpoint management platform for Fortune 500 companies. Responsibilities include troubleshooting, collaborating with engineering, and maintaining customer satisfaction.
3 days ago
Technical Support Engineer providing frontline technical support to customers using Magnet's mobile access and extraction suite. Collaborating with teams to deliver exceptional customer service and issue resolution.
🇬🇧 United Kingdom – Remote
💵 £46.9k - £80.4k / year
💰 $74.4M Post-IPO Secondary on 2021-12
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
5 days ago
Job not on LinkedIn
Technical Support Engineer managing support for GraphAware's graph-powered intelligence platform. Providing advanced technical support and collaborating with global customers and engineering teams.
November 25
Technical Support Engineer providing advanced troubleshooting and support for Appspace customers. Resolving software, hardware, and network issues in a fast-paced environment.
🇬🇧 United Kingdom – Remote
💰 Private Equity Round on 2019-12
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🇬🇧 UK Skilled Worker Visa Sponsor
November 25
Dataiku
1001 - 5000
Technical Support Engineer helping EMEA and global customers solve a variety of technical issues with Dataiku's platform. Collaborate with internal teams on escalations and enhancements.
🇬🇧 United Kingdom – Remote
💰 $400M Series E on 2021-08
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🇬🇧 UK Skilled Worker Visa Sponsor
November 25
Technical Support Specialist providing world-class AI support to Sully.ai's healthcare clients. Troubleshooting technical issues and ensuring rapid issue resolution across global operations.
🌏 Anywhere in the World
💵 $45k - $65k / year
⏳ Contract/Temporary
🟡 Mid-level
🟠 Senior
📞 Support Engineer
November 23
Technical Support Engineer resolving technical issues for enterprise customers at Apiiro. Working closely with R&D teams to ensure successful adoption of the AppSec platform.
🇬🇧 United Kingdom – Remote
💰 $100M Series B on 2022-11
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
November 23
Senior Technical Support Engineer leading customer support for highly technical AI applications at LangChain. Collaborating with engineering and improving observability and evaluations for critical issues.
🇬🇧 United Kingdom – Remote
💵 £100k - £130k / year
💰 $25M Series A on 2024-02
⏰ Full Time
🟠 Senior
📞 Support Engineer
November 21
Job not on LinkedIn
Service Desk Consultant for ShareDo providing customer support on technical issues. Focused on resolving tickets efficiently and improving service processes.
November 20
Technical Support Engineer at Push Security focusing on browser-based threat detection. Responding to technical queries and troubleshooting integration issues for customers.
🇬🇧 United Kingdom – Remote
💰 $15M Series A on 2023-03
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
November 19
Technical Support Engineer at Customer.io helping customers in the EMEA region via Support Center. Responsible for triaging support tickets and assisting with product usage.
🇬🇧 United Kingdom – Remote
💵 $70k / year
💰 Series A on 2022-03
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
November 15
Job not on LinkedIn
Tech Support Specialist ensuring seamless IT support for contributors globally working with Lido software. Collaborating with DevOps and SecOps to resolve technical issues and improve user experience.
November 13
Job not on LinkedIn
Customer Support Executive providing support via chat, email, and social media in a fintech company. Responsible for troubleshooting, reporting issues, and aiding app growth.
November 12
Technical Support Engineer providing advanced technical support for Magnet's SaaS and on-premises products. Collaborating with various internal teams to deliver exceptional customer service and solve technical issues.
🇬🇧 United Kingdom – Remote
💵 £46.9k - £80.4k / year
💰 $74.4M Post-IPO Secondary on 2021-12
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
November 1
Provide advanced technical support for Blue Planet products and ensure customer satisfaction. Collaborate with internal teams to resolve issues and develop automation solutions in a flexible work environment.
🇬🇧 United Kingdom – Remote
💰 Series C on 1995-12
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🇬🇧 UK Skilled Worker Visa Sponsor
October 24
Job not on LinkedIn
Customer Support Specialist at Railbookers Group helping travelers with bookings and inquiries. Focused on resolving issues and enhancing customer experience in a dynamic environment.
October 23
Job not on LinkedIn
Support Engineer providing first line support for technical issues across AWS and cloud systems. Collaborating with engineering teams and maintaining customer documentation in a remote setting.
+16 More Customer Support Engineer Jobs Available!
Top Companies Hiring Remote Customer Support Engineers in the United Kingdom
Remote customer support engineer salary expectations in the United Kingdom
The average salary for remote customer support engineers in the United Kingdom is £47,290 per year. This is based on data from 24 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
⚪️ Entry-level Customer Support Engineer (0 yrs) | 1 | £0 |
🟢 Junior Customer Support Engineer (1-2 yrs) | 5 | £0 |
🟡 Mid-level Customer Support Engineer (2-4 yrs) | 15 | £68,027 |
🟠 Senior Customer Support Engineer (5-9 yrs) | 2 | £57,275 |
🔴 Lead Customer Support Engineer (10+ yrs) | 1 | £0 |
How long does it take for companies to hire a remote customer support engineer in the United Kingdom?
We analyzed 19 job listings in the last year and found it takes about 47 days for employers to close a job opening.
The most in-demand skills for customer support engineers in the United Kingdom
We reviewed 24 job postings and found the top 10 skills employers are asking for most often are:
Frequently asked questions
You need strong communication and problem-solving skills, technical proficiency in software and hardware troubleshooting, and familiarity with customer support tools. Patience, empathy, and active listening are also essential for dealing with customers effectively.
Typically, a degree in computer science, information technology, or a related field is preferred. Relevant experience in customer support or technical support roles is valuable, and certifications in customer service or technical support can enhance your qualifications.
Responsibilities include providing technical assistance to customers, diagnosing and resolving software and hardware issues, documenting support interactions, and collaborating with engineering teams to improve products. Ensuring customer satisfaction and following up on unresolved issues is also key.
Benefits include flexible work hours, working from any location, reduced commuting costs, and a better work-life balance. Remote positions also offer the chance to work with diverse teams and clients, as well as opportunities for skill growth and professional development.
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Frequently asked questions
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