Remote Support Specialist Jobs in the United Kingdom

Search 37 work from home support specialist positions available in the United Kingdom. Your career in truly remote companies - apply today.

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Support Specialist
🇬🇧 United Kingdom – Remote (UK)
💵 Minimum Salary
⚪️ Experience
37 Jobs
🆕 Date Added

Support Engineer

18 hours ago

Job not on LinkedIn

Pear VC

11 - 50

🤝 B2B

💳 Fintech

🤖 Artificial Intelligence

Support Engineer at Phaselab assisting UK and Europe customers with an eDiscovery platform. Reporting to the CEO and partaking in customer onboarding and training.

🇬🇧 United Kingdom – Remote

💵 £35k - £45k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

Yesterday

Job not on LinkedIn

JamPot

11 - 50

🤝 B2B

🎯 Recruiter

⚡ Productivity

IT Support Specialist delivering first and second-line support remotely. Supporting clients with IT issues, equipment maintenance, and cybersecurity best practices.

3 days ago

Job not on LinkedIn

Day Translations, Inc.

1001 - 5000

🤝 B2B

👥 B2C

Customer Support Representative handling client inquiries via phone, email, and chat. Educating about translation services while ensuring high client satisfaction for Day Translations.

🌏 Anywhere in the World

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

3 days ago

Magnet Forensics

201 - 500

🔐 Security

🏢 Enterprise

Technical Support Engineer providing frontline technical support to customers using Magnet's mobile access and extraction suite. Collaborating with teams to deliver exceptional customer service and issue resolution.

🇬🇧 United Kingdom – Remote

💵 £46.9k - £80.4k / year

💰 $74.4M Post-IPO Secondary on 2021-12

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Support Engineer

Customer Support Specialist

4 days ago

Job not on LinkedIn

Definely

51 - 200

☁️ SaaS

🤖 Artificial Intelligence

🤝 B2B

Customer Support Specialist engaging with customers to resolve inquiries and issues at Definely, a LegalTech company.

November 25

Job not on LinkedIn

Your Bourse

11 - 50

💳 Fintech

🤝 B2B

Level 2 Technical Support Specialist resolving complex technical issues for global customers at Your Bourse. Managing trading platform environments and providing cross-team collaboration.

November 25

Job not on LinkedIn

Clipboard Health

51 - 200

⚕️ Healthcare Insurance

🏪 Marketplace

B2B Support Specialist providing fast, empathetic support for workplace customers across voice and email. Proactively solving issues to ensure a seamless customer experience supporting a health marketplace.

🌏 Anywhere in the World

💰 $30M Series C on 2022-02

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

November 25

Job not on LinkedIn

Customer Service Representative providing exceptional customer support in a fintech scale-up. Assisting global users with inquiries and issues while maintaining a positive and friendly attitude.

November 25

Job not on LinkedIn

LineTen

51 - 200

🛍️ eCommerce

☁️ SaaS

🚗 Transport

Technical Application Support Specialist at LineTen configuring online ordering and automation platforms. Providing client support on escalated technical issues in the fast-growing food delivery industry.

🇬🇧 United Kingdom – Remote

💰 Seed Round on 2018-02

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

November 25

Sully.ai

11 - 50

🤖 Artificial Intelligence

⚕️ Healthcare Insurance

☁️ SaaS

Technical Support Specialist providing world-class AI support to Sully.ai's healthcare clients. Troubleshooting technical issues and ensuring rapid issue resolution across global operations.

🌏 Anywhere in the World

💵 $45k - $65k / year

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

📞 Support Engineer

November 22

Job not on LinkedIn

ISC2

201 - 500

🔒 Cybersecurity

📚 Education

☁️ SaaS

Enterprise Support Specialist ensuring effective technology service delivery in EMEA. Collaborating with business and IT experts while supporting ISC2's organizational inclusion goals.

November 21

Job not on LinkedIn

Brown & Brown Insurance

10,000+ employees

💸 Finance

Client Support Specialist supporting Insurance Advisers by completing insurance applications and providing customer assistance. Engaging with customers and insurers in a collaborative team environment.

🇬🇧 United Kingdom – Remote

⏰ Full Time

⚪️ Entry-level

💝 Customer Support

🚫👨‍🎓 No degree required

Customer Support Specialist

November 21

Job not on LinkedIn

Clio - Cloud-Based Legal Technology

1001 - 5000

☁️ SaaS

🔐 Security

Service Desk Consultant for ShareDo providing customer support on technical issues. Focused on resolving tickets efficiently and improving service processes.

🇬🇧 United Kingdom – Remote

💵 £37.4k - £50.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Tech Support Specialist

November 15

Job not on LinkedIn

Lido Finance

51 - 200

₿ Crypto

🌐 Web 3

Tech Support Specialist ensuring seamless IT support for contributors globally working with Lido software. Collaborating with DevOps and SecOps to resolve technical issues and improve user experience.

🌏 Anywhere in the World

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Customer Support Executive

November 13

Job not on LinkedIn

Chip - your wealth app

51 - 200

💸 Finance

💳 Fintech

Customer Support Executive providing support via chat, email, and social media in a fintech company. Responsible for troubleshooting, reporting issues, and aiding app growth.

November 12

Magnet Forensics

201 - 500

🔐 Security

🏢 Enterprise

Technical Support Engineer providing advanced technical support for Magnet's SaaS and on-premises products. Collaborating with various internal teams to deliver exceptional customer service and solve technical issues.

🇬🇧 United Kingdom – Remote

💵 £46.9k - £80.4k / year

💰 $74.4M Post-IPO Secondary on 2021-12

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

November 7

Reserv

51 - 200

🤖 Artificial Intelligence

☁️ SaaS

Customer Experience Specialist managing customer claims inquiries and assisting adjusters at Reserv. Focused on delivering exceptional customer service in a fast-paced environment.

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

November 1

Ciena

5001 - 10000

📡 Telecommunications

🔧 Hardware

Provide advanced technical support for Blue Planet products and ensure customer satisfaction. Collaborate with internal teams to resolve issues and develop automation solutions in a flexible work environment.

Customer Support Specialist

October 24

Job not on LinkedIn

Railbookers Group

201 - 500

👥 B2C

🤝 B2B

🚗 Transport

Customer Support Specialist at Railbookers Group helping travelers with bookings and inquiries. Focused on resolving issues and enhancing customer experience in a dynamic environment.

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

Support Consultant

October 24

Job not on LinkedIn

Valamis

51 - 200

📚 Education

☁️ SaaS

🏢 Enterprise

Support Consultant providing assistance for Totara clients with queries and system troubleshooting. Collaborating with teams to ensure high-quality customer support and satisfaction.

+18 More Support Specialist Jobs Available!

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Top Companies Hiring Remote Support Specialists in the United Kingdom

Calero

SaaS • Telecommunications • Enterprise

501 - 1000

💰 Venture Round on 2012-01

Job Openings

Clay

11 - 50

Job Openings

Datarails

SaaS • Finance • Artificial Intelligence

201 - 500

Job Openings

GR8 Tech

Gaming • SaaS

501 - 1000

Job Openings

Greptile

Artificial Intelligence • SaaS • B2B

11 - 50

Job Openings

Mapbox

API • Transport • Telecommunications

501 - 1000

💰 Venture Round on 2021-04

Job Openings

Remote support specialist salary expectations in the United Kingdom

The average salary for remote support specialists in the United Kingdom is £29,498 per year. This is based on data from 148 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.

Below is a breakdown of salary data by years of experience:

ExperienceNumber of roles analyzedAverage Salary

⚪️ Entry-level Support Specialist (0 yrs)

1£0

🟢 Junior Support Specialist (1-2 yrs)

47£29,783

🟡 Mid-level Support Specialist (2-4 yrs)

95£31,220

🟠 Senior Support Specialist (5-9 yrs)

4£0

🔴 Lead Support Specialist (10+ yrs)

1£0

How long does it take for companies to hire a remote support specialist in the United Kingdom?

We analyzed 118 job listings in the last year and found it takes about 40 days for employers to close a job opening.

The most in-demand skills for support specialists in the United Kingdom

We reviewed 148 job postings and found the top 10 skills employers are asking for most often are:

Technical support50.0%
Customer service31.8%
Documentation22.7%
Jira22.7%
Communication18.2%
Customer support18.2%
Networking18.2%
Problem solving18.2%
Saas18.2%
Troubleshooting18.2%

Frequently asked questions

You need strong communication and problem-solving skills, proficiency with helpdesk software and remote support tools, and a good understanding of technical issues related to your field. Patience, empathy, and the ability to work independently are also important.

Typically, a high school diploma or equivalent is required, though a bachelor's degree in a relevant field can be beneficial. Experience in customer service or technical support is often preferred, along with certifications in relevant technologies or software.

Responsibilities include providing technical support to clients, troubleshooting and resolving issues remotely, documenting support interactions, and collaborating with other teams to improve services. You'll also need to maintain up-to-date knowledge of technology and tools used by your organization.

Benefits include flexible working hours, the ability to work from any location, reduced commuting costs, and a better work-life balance. Remote work also allows for a broader range of job opportunities and the chance to collaborate with diverse teams.

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