Remote Technical Support Engineer Jobs in the United Kingdom

Search 28 work from home technical support engineer positions available in the United Kingdom. Your career in truly remote companies - apply today.

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Technical Support Engineer
🇬🇧 United Kingdom – Remote (UK)
💵 Minimum Salary
⚪️ Experience
28 Jobs
🆕 Date Added

Support Engineer

14 hours ago

Job not on LinkedIn

Pear VC

11 - 50

🤝 B2B

💳 Fintech

🤖 Artificial Intelligence

Support Engineer at Phaselab assisting UK and Europe customers with an eDiscovery platform. Reporting to the CEO and partaking in customer onboarding and training.

🇬🇧 United Kingdom – Remote

💵 £35k - £45k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

Technical Support Engineer

3 days ago

Job not on LinkedIn

Action1

51 - 200

☁️ SaaS

🔒 Cybersecurity

🏢 Enterprise

Technical Support Engineer providing customer support for Action1's endpoint management platform for Fortune 500 companies. Responsibilities include troubleshooting, collaborating with engineering, and maintaining customer satisfaction.

3 days ago

Magnet Forensics

201 - 500

🔐 Security

🏢 Enterprise

Technical Support Engineer providing frontline technical support to customers using Magnet's mobile access and extraction suite. Collaborating with teams to deliver exceptional customer service and issue resolution.

🇬🇧 United Kingdom – Remote

💵 £46.9k - £80.4k / year

💰 $74.4M Post-IPO Secondary on 2021-12

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Support Engineer

Technical Support Engineer

5 days ago

Job not on LinkedIn

GraphAware

51 - 200

🤖 Artificial Intelligence

🔒 Cybersecurity

🏢 Enterprise

Technical Support Engineer managing support for GraphAware's graph-powered intelligence platform. Providing advanced technical support and collaborating with global customers and engineering teams.

November 25

Job not on LinkedIn

Your Bourse

11 - 50

💳 Fintech

🤝 B2B

Level 2 Technical Support Specialist resolving complex technical issues for global customers at Your Bourse. Managing trading platform environments and providing cross-team collaboration.

November 25

Appspace

201 - 500

🏢 Enterprise

⚡ Productivity

☁️ SaaS

Technical Support Engineer providing advanced troubleshooting and support for Appspace customers. Resolving software, hardware, and network issues in a fast-paced environment.

DNS

Firewalls

Linux

SQL

TCP/IP

November 25

Dataiku

1001 - 5000

Technical Support Engineer helping EMEA and global customers solve a variety of technical issues with Dataiku's platform. Collaborate with internal teams on escalations and enhancements.

November 25

Ciena

5001 - 10000

📡 Telecommunications

🔧 Hardware

Advance Technical Support Engineer at Ciena providing post-sales support for telecom customers. Collaborating with engineering and PLM teams to resolve customer issues and optimize product functionality.

November 24

SpyCloud

51 - 200

🔒 Cybersecurity

🔐 Security

🏢 Enterprise

Junior Support Engineer providing technical support to SpyCloud customers and partners. Troubleshooting issues and ensuring timely responses in a fast-paced environment.

November 23

Apiiro

51 - 200

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

Technical Support Engineer resolving technical issues for enterprise customers at Apiiro. Working closely with R&D teams to ensure successful adoption of the AppSec platform.

🇬🇧 United Kingdom – Remote

💰 $100M Series B on 2022-11

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

November 23

LangChain

11 - 50

🤖 Artificial Intelligence

🤝 B2B

☁️ SaaS

Senior Technical Support Engineer leading customer support for highly technical AI applications at LangChain. Collaborating with engineering and improving observability and evaluations for critical issues.

🇬🇧 United Kingdom – Remote

💵 £100k - £130k / year

💰 $25M Series A on 2024-02

⏰ Full Time

🟠 Senior

📞 Support Engineer

November 20

Push Security

11 - 50

🔒 Cybersecurity

🔐 Security

☁️ SaaS

Technical Support Engineer at Push Security focusing on browser-based threat detection. Responding to technical queries and troubleshooting integration issues for customers.

🇬🇧 United Kingdom – Remote

💰 $15M Series A on 2023-03

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

November 19

Customer.io

51 - 200

☁️ SaaS

Technical Support Engineer at Customer.io helping customers in the EMEA region via Support Center. Responsible for triaging support tickets and assisting with product usage.

🇬🇧 United Kingdom – Remote

💵 $70k / year

💰 Series A on 2022-03

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

Tech Support Specialist

November 15

Job not on LinkedIn

Lido Finance

51 - 200

₿ Crypto

🌐 Web 3

Tech Support Specialist ensuring seamless IT support for contributors globally working with Lido software. Collaborating with DevOps and SecOps to resolve technical issues and improve user experience.

🌏 Anywhere in the World

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

November 13

Job not on LinkedIn

IT Support Engineer providing high-quality 2nd-level support for global teams in Mac OS and cloud environments. Collaborating with IT, DevOps, and Security teams to enhance reliability and user experience.

November 12

Magnet Forensics

201 - 500

🔐 Security

🏢 Enterprise

Technical Support Engineer providing advanced technical support for Magnet's SaaS and on-premises products. Collaborating with various internal teams to deliver exceptional customer service and solve technical issues.

🇬🇧 United Kingdom – Remote

💵 £46.9k - £80.4k / year

💰 $74.4M Post-IPO Secondary on 2021-12

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

Support Engineer

October 23

Job not on LinkedIn

Greptile

11 - 50

🤖 Artificial Intelligence

☁️ SaaS

🤝 B2B

Support Engineer providing first line support for technical issues across AWS and cloud systems. Collaborating with engineering teams and maintaining customer documentation in a remote setting.

🌏 Anywhere in the World

💵 $25k - $50k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

Support Engineer

October 22

Job not on LinkedIn

Polar

1 - 10

💳 Fintech

☁️ SaaS

🔌 API

Support Engineer providing assistance to developers worldwide, focusing on troubleshooting and enhancing the support process. Engage with customers to improve product quality and customer satisfaction.

October 22

Hammerspace

51 - 200

☁️ SaaS

🏢 Enterprise

🤖 Artificial Intelligence

Customer Support Engineer providing technical resolution and top-tier support for Hammerspace clients. Engaging with customers to resolve their complex technical issues in cloud and storage environments.

October 17

Job not on LinkedIn

Metronome

11 - 50

☁️ SaaS

💸 Finance

🤝 B2B

Technical Support Engineer providing technical guidance on API integrations for EMEA customers at Metronome. Involves troubleshooting issues, developing internal tools, and implementing a comprehensive knowledge base.

+9 More Technical Support Engineer Jobs Available!

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Top Companies Hiring Remote Technical Support Engineers in the United Kingdom

BeyondTrust

1001 - 5000

💰 Private Equity Round on 2021-05

Job Openings

Chronosphere

Enterprise • SaaS • Cybersecurity

201 - 500

Job Openings

Climb Channel Solutions NA

API • Cybersecurity • SaaS

51 - 200

Job Openings

Mapbox

API • Transport • Telecommunications

501 - 1000

💰 Venture Round on 2021-04

Job Openings

Meter

Telecommunications • Enterprise • Hardware

51 - 200

Job Openings

Palo Alto Networks

Cybersecurity • Enterprise • AI

10,000+ employees

💰 $10M Series C on 2008-11

Job Openings

Frequently asked questions

You need strong troubleshooting skills, technical knowledge of hardware and software, excellent communication skills, and proficiency in remote support tools. Problem-solving and customer service skills are also crucial.

Typically, a degree in computer science, information technology, or a related field is preferred. Relevant certifications (like CompTIA A+, ITIL, or Microsoft certifications) and experience in technical support roles can be advantageous.

Responsibilities include providing technical assistance to users, diagnosing software and hardware issues, troubleshooting network problems, documenting support requests, and escalating complex issues to senior engineers. You'll also need to maintain records of user interactions.

Benefits include flexible work hours, the ability to work from any location, a better work-life balance, and reduced commuting costs. Remote work allows for a diverse range of clients and opportunities for skill development in various technologies.

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