Remote Technical Support Specialist Jobs in the United Kingdom

Search 24 work from home technical support specialist positions available in the United Kingdom. Your career in truly remote companies - apply today.

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Technical Support Specialist
🇬🇧 United Kingdom – Remote (UK)
💵 Minimum Salary
⚪️ Experience

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24 Jobs
🆕 Date Added

Support Engineer

9 hours ago

Job not on LinkedIn

Pear VC

11 - 50

🤝 B2B

💳 Fintech

🤖 Artificial Intelligence

Support Engineer at Phaselab assisting UK and Europe customers with an eDiscovery platform. Reporting to the CEO and partaking in customer onboarding and training.

🇬🇧 United Kingdom – Remote

💵 £35k - £45k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

3 days ago

Magnet Forensics

201 - 500

🔐 Security

🏢 Enterprise

Technical Support Engineer providing frontline technical support to customers using Magnet's mobile access and extraction suite. Collaborating with teams to deliver exceptional customer service and issue resolution.

🇬🇧 United Kingdom – Remote

💵 £46.9k - £80.4k / year

💰 $74.4M Post-IPO Secondary on 2021-12

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Support Engineer

Technical Support Engineer

5 days ago

Job not on LinkedIn

GraphAware

51 - 200

🤖 Artificial Intelligence

🔒 Cybersecurity

🏢 Enterprise

Technical Support Engineer managing support for GraphAware's graph-powered intelligence platform. Providing advanced technical support and collaborating with global customers and engineering teams.

November 25

Job not on LinkedIn

Your Bourse

11 - 50

💳 Fintech

🤝 B2B

Level 2 Technical Support Specialist resolving complex technical issues for global customers at Your Bourse. Managing trading platform environments and providing cross-team collaboration.

November 25

Dataiku

1001 - 5000

Technical Support Engineer helping EMEA and global customers solve a variety of technical issues with Dataiku's platform. Collaborate with internal teams on escalations and enhancements.

November 25

Job not on LinkedIn

LineTen

51 - 200

🛍️ eCommerce

☁️ SaaS

🚗 Transport

Technical Application Support Specialist at LineTen configuring online ordering and automation platforms. Providing client support on escalated technical issues in the fast-growing food delivery industry.

🇬🇧 United Kingdom – Remote

💰 Seed Round on 2018-02

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

November 25

Sully.ai

11 - 50

🤖 Artificial Intelligence

⚕️ Healthcare Insurance

☁️ SaaS

Technical Support Specialist providing world-class AI support to Sully.ai's healthcare clients. Troubleshooting technical issues and ensuring rapid issue resolution across global operations.

🌏 Anywhere in the World

💵 $45k - $65k / year

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

📞 Support Engineer

November 23

Apiiro

51 - 200

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

Technical Support Engineer resolving technical issues for enterprise customers at Apiiro. Working closely with R&D teams to ensure successful adoption of the AppSec platform.

🇬🇧 United Kingdom – Remote

💰 $100M Series B on 2022-11

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

November 20

Push Security

11 - 50

🔒 Cybersecurity

🔐 Security

☁️ SaaS

Technical Support Engineer at Push Security focusing on browser-based threat detection. Responding to technical queries and troubleshooting integration issues for customers.

🇬🇧 United Kingdom – Remote

💰 $15M Series A on 2023-03

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

November 19

Customer.io

51 - 200

☁️ SaaS

Technical Support Engineer at Customer.io helping customers in the EMEA region via Support Center. Responsible for triaging support tickets and assisting with product usage.

🇬🇧 United Kingdom – Remote

💵 $70k / year

💰 Series A on 2022-03

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

Tech Support Specialist

November 15

Job not on LinkedIn

Lido Finance

51 - 200

₿ Crypto

🌐 Web 3

Tech Support Specialist ensuring seamless IT support for contributors globally working with Lido software. Collaborating with DevOps and SecOps to resolve technical issues and improve user experience.

🌏 Anywhere in the World

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

November 12

Magnet Forensics

201 - 500

🔐 Security

🏢 Enterprise

Technical Support Engineer providing advanced technical support for Magnet's SaaS and on-premises products. Collaborating with various internal teams to deliver exceptional customer service and solve technical issues.

🇬🇧 United Kingdom – Remote

💵 £46.9k - £80.4k / year

💰 $74.4M Post-IPO Secondary on 2021-12

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

November 1

Ciena

5001 - 10000

📡 Telecommunications

🔧 Hardware

Provide advanced technical support for Blue Planet products and ensure customer satisfaction. Collaborate with internal teams to resolve issues and develop automation solutions in a flexible work environment.

Support Consultant

October 24

Job not on LinkedIn

Valamis

51 - 200

📚 Education

☁️ SaaS

🏢 Enterprise

Support Consultant providing assistance for Totara clients with queries and system troubleshooting. Collaborating with teams to ensure high-quality customer support and satisfaction.

Support Engineer

October 23

Job not on LinkedIn

Greptile

11 - 50

🤖 Artificial Intelligence

☁️ SaaS

🤝 B2B

Support Engineer providing first line support for technical issues across AWS and cloud systems. Collaborating with engineering teams and maintaining customer documentation in a remote setting.

🌏 Anywhere in the World

💵 $25k - $50k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

Support Engineer

October 22

Job not on LinkedIn

Polar

1 - 10

💳 Fintech

☁️ SaaS

🔌 API

Support Engineer providing assistance to developers worldwide, focusing on troubleshooting and enhancing the support process. Engage with customers to improve product quality and customer satisfaction.

October 16

Job not on LinkedIn

GR8 Tech

501 - 1000

🎮 Gaming

☁️ SaaS

Technical Support Specialist supporting iGaming solutions for B2B clients. Reproducing and resolving technical issues, collaborating with teams, and ensuring customer satisfaction.

🌏 Anywhere in the World

⏰ Full Time

🟢 Junior

📞 Support Engineer

🗣️🇷🇺 Russian Required

Product Support Specialist

October 9

Job not on LinkedIn

Datarails

201 - 500

☁️ SaaS

💸 Finance

🤖 Artificial Intelligence

Product Support Specialist providing technical support for Datarails' financial planning platform. Collaborating with CS, Product, and R&D teams to execute customer experience initiatives.

September 29

Veeva Systems

1001 - 5000

☁️ SaaS

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Provide technical customer support for Veeva's life sciences SaaS products via phone, email, and chat. Resolve issues, advise users, and maintain accurate support records.

September 24

BeyondTrust

1001 - 5000

🔒 Cybersecurity

Triage and resolve customer incidents for BeyondTrust's identity security SaaS. Document interactions, escalate complex issues, and collaborate with support engineers.

🇬🇧 United Kingdom – Remote

💰 Private Equity Round on 2021-05

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

+5 More Technical Support Specialist Jobs Available!

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Top Companies Hiring Remote Technical Support Specialists in the United Kingdom

Clay

11 - 50

Job Openings

Mapbox

API • Transport • Telecommunications

501 - 1000

💰 Venture Round on 2021-04

Job Openings

PurpleRain TechSafe.

API • Cybersecurity • Productivity

11 - 50

Job Openings

Spellbook

Artificial Intelligence • SaaS • Legal

11 - 50

Job Openings

Remote technical support specialist salary expectations in the United Kingdom

The average salary for remote technical support specialists in the United Kingdom is £35,565 per year. This is based on data from 27 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.

Below is a breakdown of salary data by years of experience:

ExperienceNumber of roles analyzedAverage Salary

🟢 Junior Technical Support Specialist (1-2 yrs)

10£33,575

🟡 Mid-level Technical Support Specialist (2-4 yrs)

17£36,735

How long does it take for companies to hire a remote technical support specialist in the United Kingdom?

We analyzed 20 job listings in the last year and found it takes about 44 days for employers to close a job opening.

The most in-demand skills for technical support specialists in the United Kingdom

We reviewed 27 job postings and found the top 10 skills employers are asking for most often are:

Technical support57.1%
Jira42.9%
Metatrader 442.9%
Metatrader 542.9%
Networking42.9%
Windows server42.9%
Ai28.6%
Confluence28.6%
Fix28.6%
Linux28.6%

Frequently asked questions

You need strong problem-solving abilities, excellent communication skills, and a good understanding of computer systems and software. Familiarity with troubleshooting techniques, customer service skills, and the ability to learn new technologies quickly are also important.

Typically, a degree in computer science, information technology, or a related field is preferred. However, relevant experience in tech support, along with certifications in specific technologies (e.g., CompTIA A+, ITIL), can be sufficient.

Responsibilities include providing technical assistance to users, diagnosing and resolving technical issues, escalating problems when necessary, documenting support interactions, and maintaining knowledge bases or help resources.

Benefits include flexible working hours, the ability to work from anywhere, reduced commuting costs, increased job satisfaction from helping others, and opportunities for skill development and advancement in the tech field.

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