Regional Operations Lead

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1FORCE

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2008

🏛️ Government

🔐 Security

🔒 Cybersecurity

Government • Security • Cybersecurity

1FORCE is a government solutions company with over 15 years of experience supporting the federal government, focusing on National Security. The company offers a wide range of services, including cyber security solutions, investigative services, and digital transformation services, leveraging emerging technologies to secure the nation's future.

📋 Description

• Overall management for a group of geographically dispersed independent contractors conducting background field investigations on behalf of 1FORCE. • Consistent communication with field investigators to monitor inventory as well as production levels, timeliness, and quality requirements. • Provide necessary support for field investigators to include fee approval, manifesting compliance, case note retention/compliance, case assignments, timeliness and quality status, training requirements and case incentive opportunities as they occur. • Leverage customer and internal data platforms to identify trends, problem areas and growth opportunities. • Monitors the workload and distribution of items across a region, including monitoring and approving incentives for independent contractors. • Provide updates to field staff on internal and external policy, procedural and process changes. • Prepare for and conduct field visits as needed with investigative field staff (less than 10% travel).

🎯 Requirements

• Must be a leader, motivator, highly organized and always maintain a professional demeanor. • Thorough understanding of agency programs to include DCSA, DHS-Wide and other BI contracts. • Flexibility, adaptability and able to work with others at all levels in a rapidly changing environment. • A desire to create new relationships quickly and demonstrated communications skills to clearly explain detailed strategies and complex subjects to management and Customer. • Demonstrated ability to effectively manage multiple processes and projects with short deadlines and changing priorities. • Proven ability to apply problem solving skills to work through complex issues and apply successful solutions. • Strong critical thinking skills to make objective assessments and provide constructive feedback. • Strong work ethics to include punctuality, organization and attention to detail. • Must have experience working with DCSA’s PIPS and FWS programs. • Working knowledge and skills with MS Office Suite.

🏖️ Benefits

• Fully remote