Staff Engineering Technical Writer

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🔥 12 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $122k - $177k / year

⏰ Full Time

🔴 Lead

🔏 Technical Writer

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1Password

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

🔒 Cybersecurity

☁️ SaaS

⚡ Productivity

💰 $620M Series C on 2022-01

Cybersecurity • SaaS • Productivity

1Password is a leading password management and cybersecurity company that offers solutions for both individual and business customers to securely store and manage passwords, secrets, and sensitive information. With features like extended access management (XAM), 1Password empowers users to manage access to every application and web account, ensuring security across all devices with alerts for possible breaches. Trusted by over 150,000 businesses, 1Password provides comprehensive security solutions that enhance productivity by enabling easy and secure sharing of credentials and managing permissions, while maintaining high visibility and control. Their services cater to enterprises and families, providing protection from bad actors in today's SaaS-centric hybrid work environment.

📋 Description

• Work alongside the existing customer success and PMM teams to build an education strategy that leverages industry changes to support awareness and adoption of 1Password's developer tools. • Create AI and generative-search-optimized content, tutorials, technical blogs, and other technical assets. • Report to the Director of Developer Relations and collaborate with the current technical writing team to create content that AI surfaces. • Engage with the community and internal stakeholders to improve content across 1Password’s content channels and fill gaps through authoring or curation. • Optimize content and web for AI discoverability in collaboration with the owners of the web platform.

🎯 Requirements

• 7+ years of technical content experience delivering documentation, tutorials, and technical marketing materials for DevOps tools, CLIs, or programming languages. • A strong user perspective, informed by product testing and usage, that helps identify content needs and product rough edges. • Experience using web metrics data to optimize documentation, evaluate content strategy, identify content gaps, drive traffic, and generate engagement. • Experience collaborating with technical product marketing, social teams, customer support, SMEs, Comms, and brand to produce an externally coherent picture of a product’s technical capabilities and use cases. • Proven collaborations with the teams building the content platform to improve performance, usability, searchability, and AI compatibility. • Experience enabling engineering and product teams to create strong documentation and other types of technical content using training, tools, standards, automation.

🏖️ Benefits

• Immediate participation in 1Password's benefits program (health, dental, 401k and many others) • Utilization of our generous paid time off • An equity grant • Participation in our incentive programs