Mortgage Virtual Sales Assistant

🔥 6 minutes ago

🏈 Ohio – Remote

info

💵 $43.7k - $69.9k / year

⏰ Full Time

🟢 Junior

🤑 Sales

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Logo of Fifth Third Bank

Fifth Third Bank

10,000+ employees

Founded 1858

🏦 Banking

Banking

Fifth Third Bank is a diversified financial services company offering a wide range of banking and financial products and services. It provides personal banking solutions such as checking and savings accounts, credit and debit cards, and identity theft protection. Borrowers can access various loans and mortgage options, while investors benefit from investment products like ETFs, mutual funds, and stocks. The bank also provides a robust set of services for businesses and commercial clients, including cash management, treasury management, and specialized lending solutions. Additionally, Fifth Third offers wealth management services with private banking, trust, and estate services. Customers can benefit from Fifth Third's online and mobile banking platforms, enabling them to bank anywhere at any time. Fifth Third Bank is focused on delivering seamless banking experiences with a strong emphasis on customer convenience and security.

📋 Description

• Enter pre-qualifications and applications in the Loan Origination system. • Evaluate loan options with the Loan Consultant that adhere to product and credit guidelines. • Identify loan adjustments and execute change of circumstance in the loan origination system. • Assure all components to the file are ordered, copied and included in the loan package prior to processing. • Work with customers to set expectations including but not limited to rate inquires, appointments, loan status and other information deemed necessary. • Confirm and attend appointments and review with customer all documents needed at time of application to ensure efficiency. • Serve as a liaison between Loan Consultant, Fulfillment and Sales Support. • Assisting in other areas as needed.

🎯 Requirements

• High school diploma or equivalent. • Minimum one-year customer service, mortgage processing or loan originations experience. • Broad understanding of residential mortgage loans. • Proven computer skills with knowledge of windows based applications. • Knowledge of federal lending regulations governing residential real estate lending. • Demonstrated leadership and organizational skills. • Strong written and verbal communications skills. • Demonstrated teamwork and customer service skills. • Ability to analyze policies, procedures and guidelines in a way that maximizes productivity but protects the level of risk desired. • Ability to learn and apply knowledge of conventional, government, portfolio guidelines and the computer loan application system. • This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).

🏖️ Benefits

• Comprehensive benefits • Differentiated compensation offerings • Opportunity to be at your best every day

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