Small Business Relationship Specialist

🔥 0 minutes ago

🏄 California, Florida, +1 more states – Remote

🏄 California – Remote 🐊 Florida – Remote 🤠 Texas – Remote

💵 $48.1k - $96.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Fifth Third Bank

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1858

🏦 Banking

Banking

Fifth Third Bank is a diversified financial services company offering a wide range of banking and financial products and services. It provides personal banking solutions such as checking and savings accounts, credit and debit cards, and identity theft protection. Borrowers can access various loans and mortgage options, while investors benefit from investment products like ETFs, mutual funds, and stocks. The bank also provides a robust set of services for businesses and commercial clients, including cash management, treasury management, and specialized lending solutions. Additionally, Fifth Third offers wealth management services with private banking, trust, and estate services. Customers can benefit from Fifth Third's online and mobile banking platforms, enabling them to bank anywhere at any time. Fifth Third Bank is focused on delivering seamless banking experiences with a strong emphasis on customer convenience and security.

📋 Description

• Operate as a Business Banking Client's escalated servicing point of contact • Take ownership of service, daily needs and general requests for a portfolio of Business Banking clients • Ensure complete client satisfaction through partnership and by providing expedited timely responses to requests • Drive problem resolution and escalates as necessary following the defined channels • Participate in sales calls at the request of the Sales Team

🎯 Requirements

• Bachelor's Degree or equivalent experience • 1-3 years banking experience preferred including Business or Commercial Bank experience • 1-3 years demonstrated client service experience preferred • Strong written and verbal communication skills • Strong organizational skills • Ability to filter and analyze information/process to facilitate decision making • Proficient with SharePoint and Microsoft office products

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development