Client Success Manager 3

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🕒 May 20

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Accelerated Digital Media

WebsiteLinkedInAll Job Openings

11 - 50 employees

ADM is a performance marketing agency focused on eCommerce and healthcare. Everything we do revolves around client success, and we take pride in our deep knowledge, transparency, and experience.

📋 Description

• Serve as the primary point of contact for a portfolio of clients • Provide strategic guidance, offering tailored marketing solutions • Proactively communicate with clients to ensure satisfaction • Manage end-to-end project delivery, from campaign planning to performance analysis • Collaborate with internal teams to ensure projects are completed on time • Analyze campaign performance metrics to drive performance improvements • Monitor client satisfaction metrics and gather feedback

🎯 Requirements

• 3-5 years of experience preferred • Demonstration of exemplary performance may supersede the experience requirement • Strong organizational and communication skills, both written and verbal • Proficiency in project management tools and a solid understanding of organizational best practices • Ability to excel in a fast-paced environment, managing multiple priorities simultaneously while maintaining attention to detail • Experience in a client service role preferred • Strong data analysis skills

🏖️ Benefits

• High-character, fun, and cohesive work culture • Competitive base salary • PTO that is genuinely encouraged • Affordable, low-deductible health insurance plans • Supplemental benefits, including employer-paid life insurance, short & long term disability insurance • 401k with company match • Remote work flexibility • Supportive, transparent, and accessible leadership that welcomes ideas, insights & feedback • Professional/individual development stipend