ACC Premiere
1001 - 5000 employees
🍽️ Food & Beverage
🏥 Healthcare
📦 Logistics
Food & Beverage • Healthcare • Logistics
ACC Premiere is a contact center and customer experience outsourcing firm that provides high-touch customer support, technical troubleshooting, crisis management, and sales support for consumer brands. The company implements and customizes CRM systems, leverages AI-powered contact center solutions, cloud telephony, analytics, and process re-engineering to deliver actionable insights and improve lifetime customer value. ACC Premiere partners with enterprise CPG, food & beverage, healthcare/pharma, retail and DTC brands to manage consumer affairs, recalls, and volume surges while optimizing performance and compliance.
Transportation Care Coordinator
Job not on LinkedIn
🔥 0 minutes ago
🏈 Alabama, North Carolina, +7 more states – Remote
💵 $11 - $12 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
🚫👨🎓 No degree required
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ACC Premiere
1001 - 5000 employees
🍽️ Food & Beverage
🏥 Healthcare
📦 Logistics
Food & Beverage • Healthcare • Logistics
ACC Premiere is a contact center and customer experience outsourcing firm that provides high-touch customer support, technical troubleshooting, crisis management, and sales support for consumer brands. The company implements and customizes CRM systems, leverages AI-powered contact center solutions, cloud telephony, analytics, and process re-engineering to deliver actionable insights and improve lifetime customer value. ACC Premiere partners with enterprise CPG, food & beverage, healthcare/pharma, retail and DTC brands to manage consumer affairs, recalls, and volume surges while optimizing performance and compliance.
📋 Description
• Handle high volumes of inbound and outbound phone calls from members and facilities • Deliver exceptional customer service while handling escalated or complex member interactions • Consult with members to understand their needs and identify appropriate transportation options • Communicate clearly and professionally using strong verbal communication skills • Adapt your approach to support a wide range of member personalities, needs, and situations
🎯 Requirements
• At least 2 years’ customer service experience in a call center environment • Experience with diagnosing and troubleshooting technology • Excellent written and verbal communication skills • Adaptable and open to change • Professionalism in all aspects of work • Accountability to take ownership of tasks and responsibilities
🏖️ Benefits
• Health, dental, vision, and life insurance • 401(k) • Daily Pay • Employee assistance program • Gym membership subsidy • Referral Program
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