Care System Associate

Job not on LinkedIn

🔥 6 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Addus HomeCare

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1979

⚕️ Healthcare Insurance

Healthcare Insurance • Home Health • Hospice

Addus HomeCare is a provider of quality in-home supportive services that enable individuals to maintain their health and independence while remaining in their homes. With over 40 years of experience, Addus offers a range of services including in-home care, home health, and hospice care to patients across various states. Their dedicated caregivers focus on providing compassionate support tailored to the unique needs of each individual, ensuring comfort and confidence for patients and their families.

📋 Description

• Provide the highest level of support when answering phones • Manage the client open visits and alert report • Provide resolution to missed visits, short and long visits and high priority alerts • Provide urgent and immediate care to each caller's situation • Make scheduling changes and updates within the scheduling system • Ensure all clients are served timely and as required • Effectively respond to all inbound calls related to scheduling changes • Coordinate care between caregivers and clients • Prioritize and manage multiple conflicting responsibilities daily • Make outbound calls to Home Care Aides, Clients and Branches to ensure resolution to scheduling issues • Meet all key performance metrics and standards

🎯 Requirements

• High School diploma required, Associates Degree in Business or related field is preferred • 1 year of data entry, customer service and/or billing and payroll experience in a fast paced environment, health care experience preferred • Must have reliable WIFI and quiet workspace • Must be proficient in Microsoft Outlook with strong reading, writing and problem solving skills • Attention to detail; ability to understand and comply with program/contract policies and procedures • Bilingual is a plus, but not required • Team oriented problem solving skills

🏖️ Benefits

• Medical, Dental and Vision Benefits • Continued Education • PTO Plan (Holiday, PTO & Sick Time) • Retirement Planning • Life Insurance • Employee discounts