Clinical Assistant

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🎸 Tennessee – Remote

🎸 Tennessee – Remote

⏰ Full Time

🟢 Junior

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AdhereHealth

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2006

☁️ SaaS

🤝 B2B

⚕️ Healthcare Insurance

SaaS • B2B • Healthcare Insurance

AdhereHealth is a healthcare technology and services company that delivers whole-journey medication adherence, medication therapy management (MTM), and value-based care solutions for health plans, PBMs and other risk-bearing organizations. Combining proprietary SaaS analytics (the Adhere Platform), predictive modeling, omnichannel outreach and a nationwide clinical telepharmacy team, AdhereHealth targets social determinants of health to improve adherence, HEDIS/Star Ratings, and reduce medical and pharmacy costs through outcomes-based engagements.

📋 Description

• Conduct outbound calls to members/providers identified for care coordination support • Assist with scheduling bone density scans and other preventive appointments • Document member-reported concerns and escalate clinical questions to licensed staff • Provide standardized call guide-based education approved by clinical leadership

🎯 Requirements

• Certified or Registered Medical Assistant (CMA/RMA) or Certified Pharmacy Technician (CPht) • Minimum 1 year of experience in a clinical back-office setting preferred • Proficiency with call center phone systems and outbound dialer technologies • Familiarity with pharmacy and medical terminology and medication names

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements