Operations Specialist I, Medical Device

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $26 - $28 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Airspace

WebsiteLinkedInAll Job Openings

201 - 500 employees

🚗 Transport

🤖 Artificial Intelligence

Transport • Artificial Intelligence • Logistics

Airspace is a logistics platform company specializing in time-critical shipping solutions. Leveraging AI-powered routing and dispatching technology, Airspace offers an integrated service for real-time shipment tracking and delay resolution, ensuring precision, speed, and efficiency. With services ranging from next flight out and on-demand ground to charter deliveries, Airspace caters to diverse shipping needs, including specialty services for industries such as aerospace, healthcare, and life sciences. The platform is acclaimed for its transparency, unrivaled delivery speed, and operational control, helping companies save time and improve supply chain effectiveness.

📋 Description

• Set up new orders by adhering to both standard work practices and client-specific SOP instructions • Relay delays, issues, and updates with customers through verbal and written communication • Update, manage, and/or change airway bills using initial or tenured training • Source driver coverage for any segment of an order • Apply training and tenured knowledge to find out of the box solutions to common or uncommon issues • Timely acknowledgment and action of all email, phone and text requests • Meet minimum metric requirements and customer service standards for an entry level position

🎯 Requirements

• Ability to adhere to standard work practices and client-specific SOP instructions • Ability to rapidly move from one critical task to another • Ability to accurately confirm job milestones are completed correctly and on time • Ability to navigate and interpret Airline booking and tracking websites • Ability to follow all process and communication standards within multiple platforms • Ability to stay independently informed by reviewing all communications provided throughout the company platforms

🏖️ Benefits

• High-quality health, vision, and dental care plan options • 401K company contribution program • Professional learning and training reimbursements