Digital Engagement Delivery Project Manager

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🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $75k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤓 Technical Project Manager

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Alight Solutions

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2016

🏢 Enterprise

👥 HR Tech

☁️ SaaS

Enterprise • HR Tech • SaaS

Alight Solutions is a leading cloud-based human capital technology and services provider serving some of the world's largest organizations and over 35 million people and dependents. The company focuses on transforming lives and organizations by enhancing health, financial, and work wellbeing. Alight offers a wide range of services, including customer care, technology roles, consulting, application services, and business support, with opportunities for virtual or work-from-home positions. The company emphasizes corporate social responsibility and providing a positive impact on clients, colleagues, and communities.

📋 Description

• Responsible for overseeing project delivery from initiation to closure. • Coordinate team activities and customize solutions to meet client objectives. • Lead the implementation and ongoing projects for Alight Worklife Digital Engagement solutions. • Flushing out final project scope and creating initial project delivery schedule. • Managing the overall schedule, detailed project requirements, and risk logs with key stakeholders leveraging Smartsheet artifacts. • Creating scope-based change orders along with corresponding billing number setup. • Ensuring client invoices are sent out based on established SOW fee structure. • Leading external client planning and requirements meetings. • Working closely with our Requirements Analysts to consult and ask questions to gather business requirements efficiently. • Managing the client acceptance testing process by initiating issue logs and setting appropriate expectations regarding client feedback. • Providing best practice consultation to clients as well as internal stakeholders. • Working to produce solutions that meet client needs while staying within the AWL standard framework. • Assessing the ongoing health of a client while staying close to renewal opportunities and buy ups. • Collaborating with other project managers within the Digital Engagement practice.

🎯 Requirements

• Able to consult and ask appropriate questions to guide clients and colleagues to meet their goals and objectives. • Display knowledge of benefits compensation, retirement plans, health plans, as well as equity and other HR rewards programs. • Have ability to translate business requirements into functional technical specifications. • Have clear communication of ideas through presentation and consultation. • Have coaching and mentoring capabilities. • Have ability to establish confidence and personal credibility with clients as well as Alight colleagues. • Be detail-oriented and well-organized individual for a position. • The ideal candidate will have keen attention to detail and excellent organizational skills. • Hold a bachelor's or possess relevant work experience demonstrating substantial expertise in the field. • Demonstrate a solid foundation in collecting business or technical requirements to improve its effectiveness. • Have external client/vendor facing consulting experience. • Have a solid foundation in guiding and assisting teams and individuals.

🏖️ Benefits

• health, dental and vision coverages starting Day One • wellbeing programs • retirement plans with contribution matching • generous time off • parental leave • continuing education • career growth opportunities